Implementation Manager, Wcoo

3 weeks ago


Ho Chi Minh City, Vietnam HSBC Full time

-Job Advert Details
Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Wholesales Banking (WSB) serves millions of businesses ranging from small to large corporates, providing commercial customers with a full range of banking services including: Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 64 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high calibre professional to join our team as an Implementation Manager, WCOO.

Principal Accountabilities:

- Strategic Implementation to support WSB strategy: effective implementing strategic and regulatory transformation projects, local compliance representation including local regulation implementation & remediation.
- Key project milestones tracked, delivered on time and to quality, with effective programme governance and risk management. Evidence of effective post implementation reviews.
- Support country level milestones of the strategic business investment (where applicable) and country strategic plans
- Support preparation of regular governance forums, timely follow-up on action items, engagement with stakeholders for effective decision-making
- Participate and support in business planning activities which may include financial, technological and resource planning.
- Business analytics supporting business growth: contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedbacks.
- Manage expenses in line with FRP
- Successful completion of key programmes and initiatives
- Deliver actionable analytical insight in line with business priorities
- Drive automation of MI and regular tasks to free up time for advanced analytics
- Collaborate closely with business and IT to embed data-driven solutions at the heart of WSB
- Active participating in forums and committees to represent views of Wholesale Banking.
- Support the development and monitoring of internal governance activities. Investigating and seeking remedies for discrete issues which may be adversely affecting business unit performance
- Increase collaboration with DBS, Global Functions and other Global Businesses to identify and deliver cost efficiencies, revenue growth opportunities, service improvements or help to mitigate risks.
- Customer at the centre of all business decision making. Be efficient, transparent and customer focused and manage services so that our customers’ experience is in line with the set expectations.
Qualifications
Experience, Skills and Qualifications
Applicable for HSBC Vietnam employees only
- Proven experience as business manager or relevant roles
- Excellent organizational and leadership skills
- Able to make professional decisions in a fast-paced environment
- Outstanding communication, influencing and interpersonal abilities
- Self-motivated and self-directed. Able to multitask, prioritize, and manage time effectively.
- Thorough understanding of WSB key customer journeys and business & operational processes.
- Excellent knowledge of MS Office, databases and information systems
- High level experience of management information and data analysis techniques.

You’ll achieve more when you join HSBC.

Issued by The Hongkong and Shanghai Banking Corporation Limited



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