Customer Experience Insight, Specialist

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for a dynamic and customer-focused individual to join our team as a Customer Experience Specialist at Maison RMI. As a Customer Experience Specialist, your primary responsibility will be to enhance the overall customer experience and satisfaction across both offline and online...

**JOB DESCRIPTIONS**: - Research and implement tools to understand customer insights - Partner with HR to ensure that customers have great experiences - Communicate and collaborate with others stakeholders to run Con Cung Customer Experience Programs - Continously observe and learn the customer experience trends to propose inniatives and solutions to line...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

**About GHN**: GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics...

Prepare customer service developing strategy to enhance the customer experience using Ahamove services; - Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies; - Collect customer insights, identify factors affecting their experience; - Design future customer experience plans in each period and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**What you will do**: - Analyze digital data, provide insight, analysis and recommendations for internal and external stakeholders, to contribute to the overall understanding of our ecosystem’s performance; - Tell a story about ADTIMA ecosystem users that aligns to clients' criteria; - Sell an idea through the power of data and audience; - Work alongside...

**What you will do**: - Analyze digital data, provide insight, analysis and recommendations for internal and external stakeholders, to contribute to the overall understanding of our ecosystem’s performance; - Tell a story about ADTIMA ecosystem users that aligns to clients' criteria; - Sell an idea through the power of data and audience; - Work alongside...

Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Vietnam Investment Group (VIG) is looking for talents to join our Portfolio Company - Timezone. Timezone is a company in VIG portfolio, which is the leading chain of Family Entertainment Centres in the Asia Pacific region, delivering entertainment concepts that provide a social experience filled...

**Mô tả công việc**: (Mức lương: Thỏa thuận) RESPONSIBILITIES: Client Engagement: - Devise and implement tailored strategies for VIP clients and various membership levels to enhance their engagement and loyalty. - Maintain and nurture existing client relationships while actively reactivating dormant clients. - Create and execute co-branding...

**Mô tả công việc**: (Mức lương: Thỏa thuận) ** About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. ** In this role We are...

**KEY RESPONSIBILITIES**: **Job overview** **Key responsibilities** - Lead the design and implementation of user experience on digital platforms/ tools - Facilitate product vision by concepting, wireframes, visual design, and prototyping experiences for digital products - Provide directions on conducting user research, such as requirements elicitation,...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities: 1. Observation and Evaluation: - Mystery shopping and operation checklist criteria to monitor results and identify ongoing issues affecting customer experience and revenue. - Observing onboarding and training processes to identify areas for improvement. - Evaluating employee...

The Opportunity: We are looking for an experienced and creative Academic Application Coordinator to join our growing Customer Experience Team and take our company and platform to the next level! What you'll be doing everyday: - Review student documents to ensure student eligibility for consideration across diverse educational backgrounds - Work across...

Are you a self-motivated professional ready to take the next step in your international education career? Do you have strong interpersonal and communication skills? Are you excited by the prospect of building strong relationships with different stakeholders, by the opportunity to further develop your management and leadership experience, and the opportunity...