Head of Customer Experience

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Student Progress Management: - Ensure Coaches in the centers carry out their CFP touchpoints to a high standard and in a timely manner - Ensure that Coaches know their students well, they maintain a close relationship, they coach them on good study habits and they keep them highly engaged so all...

**Mô tả công việc**: (Mức lương: 20 - 25 triệu VNĐ) Student Progress Management: - Ensure Coaches in the centers carry out their CFP touchpoints to a high standard and in a timely manner - Ensure that Coaches know their students well, they maintain a close relationship, they coach them on good study habits and they keep them highly engaged so...

**KEY RESPONSIBILITIES**: **Job overview** **Key responsibilities** - Lead the design and implementation of user experience on digital platforms/ tools - Facilitate product vision by concepting, wireframes, visual design, and prototyping experiences for digital products - Provide directions on conducting user research, such as requirements elicitation,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities: 1. Observation and Evaluation: - Mystery shopping and operation checklist criteria to monitor results and identify ongoing issues affecting customer experience and revenue. - Observing onboarding and training processes to identify areas for improvement. - Evaluating employee...

ACG_1796_JOB Our client is a leading banking who is looking for a talent to join their firm: 1. Customer Management Department Head: - Manage and oversee customer management operations; Business organization; NHBL product sales and specialized services for the Private customer segment. - Organize and implement plans; Regularly monitor and ensure the...

**Mô tả công việc**: (Mức lương: 20 - 25 triệu VNĐ) - Provide high-level administrative support, manage schedules, coordinate meetings, handle confidential information, and ensure efficient communication - Assist in budget planning, prepare reports - Maintain records and prepare reports on operational performance - Handle confidential...

Prepare customer service developing strategy to enhance the customer experience using Ahamove services; - Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies; - Collect customer insights, identify factors affecting their experience; - Design future customer experience plans in each period and...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

**About GHN**: GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics...

**Mô tả công việc**: (Mức lương: 20 - 25 triệu VNĐ) Student Progress Management: - Ensure Coaches in the centers carry out their CFP touchpoints to a high standard and in a timely manner - Ensure that Coaches know their students well, they maintain a close relationship, they coach them on good study habits and they keep them highly engaged so...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally...

**JOB DESCRIPTIONS**: - Research and implement tools to understand customer insights - Partner with HR to ensure that customers have great experiences - Communicate and collaborate with others stakeholders to run Con Cung Customer Experience Programs - Continously observe and learn the customer experience trends to propose inniatives and solutions to line...

**Mô tả công việc**: (Mức lương: 11 - 14 triệu VNĐ)Dreamplex is Vietnam’s leading flexible workplace experience provider. We design and deliver people-centric work experiences that help fast-growing companies attract and retain talent and help employees have the best day at work possible. We do this by reimagining every element of the work...

**Minimum qualifications**: - Bachelor’s degree in Management or equivalent practical experience. - 12 years of experience in a sales, marketing, or commercial role. - Experience leading people and teams. **Preferred qualifications**: - Experience creating and implementing sales strategies with customers. - Experience building performing teams through...

Được thành lập từ năm 2013, **VeXeRe** đã xây dựng được tên tuổi hàng đầu với bề dày hoạt động trong lĩnh vực thương mại điện tử, công nghệ và du lịch. VeXeRe tự hào là đơn vị đi đầu trong sự nghiệp cách mạng ngành xe khách và du lịch Việt Nam bao gồm các giải pháp: đặt...

**Minimum qualifications**: - Bachelor’s degree in Management or equivalent practical experience. - 12 years of experience in a sales, marketing, or commercial role. - Experience leading people and teams. **Preferred qualifications**: - Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns. - Global...

-Job Advert Details **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

**Mô tả công việc**: (Mức lương: 11 - 14 triệu VNĐ)Summary of Responsibilities Do you get inspired by seeing people around you succeed, and do you care about providing the right environment, opportunities, and experience for them to do so? As our Customer Experience Executive, you will be doing just that, by internalizing what it means to be an...

Professional working environment - Opportunity for career path growth - Attractive package **Guest Relations**: Welcome and engage with guests, ensuring a warm and inviting atmosphere. Address and resolve guest concerns, inquiries, and feedback promptly and professionally. Foster a culture of exceptional customer service among the team. **Team...