Air Cargo Customer Service Executive

Lead & direct the pricing & procurement team / Leadership with the country organisation - Agree on product specific initiatives, targets and solutions for the country with NPM and organise subsequent implementation - Enable competitive services and prices (= getting best buying rates for best possible service with carriers / partners / agents) - Create, lead...

1.Manage agency relationship. 2.Expand business with existing agent partners from the group. 3.Manage and monitor all the requests from agents, esure existing operation is handled smoothly, ensure fast response to agents, problem solving. 4.Follow up feedback for win/lost RFQ. 5.Quotation management, increase Booking confirmation ratio. 6.Promoting Air...

**_Mô tả công việc_**: - Nghiên cứu thị trường - Xác định khách hàng và đặc điểm khách hàng. - Xác định đại lý mục tiêu - Xây dựng dữ liệu khách hàng (Database), đảm bảo cung cấp thông tin nhanh nhất đến từng đại lý. Cập nhật dữ liệu khách hàng trên CRM - Nghiên cứu đối...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Problem-solving to improve service delivery standards and minimize cost impacts. - Cooperate with customers, warehouses, agents and shipping lines, other partners to handle the shipments. - Coordinate with clients & trucking companies to set up trucking for shipment (if any). - Prepare reports, and...

**We are recruiting for Senior Cargo Customer Services Agent for Saigon, Vietnam.** **Accountabilities**: - Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements. - Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system...

1) The LINE MANAGEMENT, the "line of BOSSES and GENERALISTS", mainly in charge of HR, finance and accounting, rental and investments, sales and marketing, coordination of competences, legal representation and compliance to internal and external regulations, training and quality. In their OVERALL personnel and results (net return and quantity growth)...

**Responsibilities**: - Place booking with airlines/ GSA/CSA - Issue booking to customers as their requirement - Working with customer (supplier, direct shipper, forwarder), carriers (airlines, GSA, CSA) terminal and relevant partners related to the shipment. - Coordinating with other departments to complete and ensure cargo progress. - Work closely with...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle booking request from nominated & free hand customers. - Filling air freight rate with airline/ co-loader - Quote air freight rate to agents/ clients - Follow SOPs (Standard Operation procedure) and shipping instructions - Communicate with customers & related parties to ensure all shipments...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle booking request from nominated & free hand customers. - Filling air freight rate with airline/ co-loader - Quote Air Freight rate to agents/ clients - Follow SOPs (Standard Operation procedure) and shipping instructions - Communicate with customers & related parties to ensure all shipments...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**Main Tasks**: - Liaise with clients on an ad-hoc basis when solving serious operational problems or dealing with complaints - Provide supports to other Air Freight shipment within the office when called upon - Assures shipment process is in accordance with policies, procedures, systems, and requirements approved. - Ensure shipment processing is executed...

1. Leadership of the warehouse workers 2. Disposition of the warehouse workers and temporary employees including proper administration 3. Responsible for all organisational matters in the warehouse, cares for efficient structuring and workflow 4. Responsible for the warehouse equipment and maintenance 5.Handling of dangerous goods (transport documents,...

**1.** *** **Sales Responsibilities**: a) Generate own new business on the assigned trade lane as per agreed targets b) Grow the assigned tradelane by supporting other sales (Global sales, Regional sales, local sales, overseas sales) on their customer opportunities. c) Do joint sales calls with sales locally & overseas d) Develop and execute a...

**1/ Main Tasks**: - Develops relationships with allocated customers - Accepts all orders (from customer or overseas office) and processes them for handover to Operations - Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution - Performs up - and cross-selling (inbound calls) for existing...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Find & develop the new potential customers - Negotiate rates, space with airlines and customers - Make accurate & rapid rate to provide customers with best quotations - Maintain and develop good relationship with current customers & airlines - Arrange & follow the booking, Follow & support account...

Manage and operate customer’s request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly. - Closely follow and get market situation update and inform this information to company’s personnel to build market awareness within company - Regulate and perform daily checking of carrier’s update and inform...

**Công ty CP DV Hàng Hóa Deksair Việt Nam (Deksair Vietnam Cargo) chuyên cung cấp dịch vụ vận chuyển quốc tế, vận chuyển nội địa bằng đường hàng không, đường biển và đường bộ. Ngoài ra chúng tôi còn có Dịch vụ giao nhận, khai thuê hải quanvới giá cực kì cạnh tranh, sự tư vấn nhiệt...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Find & develop the new potential customers - Negotiate rates, space with airlines and customers - Make accurate & rapid rate to provide customers with best quotations - Maintain and develop good relationship with current customers & airlines - Arrange & follow the booking, Follow & support account...

**Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ)Import-Export Operations and Consultation: Review policies and regulations related to import and export. Collect market trends and customer demands, reporting to the logistics manager. Advise the sales team and clients on efficient, cost-effective, and compliant freight and customs clearance...

**Main Tasks**: - Creates and confirms transport order to ensure pickup of the shipment at origin - Performs booking and booking optimization according to internal guidelines as defined by Product - Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and...