Senior Air Freight Executive
1 week ago
**Responsibilities**:
- Place booking with airlines/ GSA/CSA
- Issue booking to customers as their requirement
- Working with customer (supplier, direct shipper, forwarder), carriers (airlines, GSA, CSA) terminal and relevant partners related to the shipment.
- Coordinating with other departments to complete and ensure cargo progress.
- Work closely with internal operations to meet customer’s requirements
- Resolve related issues arisen.
- Control buying rate and selling rate in the system
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both internal and external stakeholders
- Handle all customer’s enquiries timely and effectively
- Ensure compliance with customers Standard Operating Procedures
- Monitors progress to achieve month end targets
- Reporting to higher level as regular basis.
- All other ad-hoc work instructions from Supervisor / Manager
- Joining full training lessons which are organized or nominated by managers
**Requirements**:
- Basic knowledge on cargo commodity as per IATA rules and regulation
- Graduated from university with specialization in in Economics, Transportation, and International Business.
- At least 03 years experienced in forwarding, logistics.
- Good at Internet, MS Office (Excel, Word, Power Point).
- Good skill of Customer Service
- Good at English (speaking & writing)
- Good with figures, responsible, careful, detail-oriented, and good at teamwork.
- Basic knowledge on air cargo as per IATA rules and regulation
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