Customer Service Logistics

4 weeks ago


Ho Chi Minh City, Vietnam CÔNG TY TNHH PUDONG PRIME INTERNATIONAL Full time

Manage and operate customer’s request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly.
- Closely follow and get market situation update and inform this information to company’s personnel to build market awareness within company
- Regulate and perform daily checking of carrier’s update and inform all relevant parties timely within company’s timeline
- Coordinate with company’s agents to ensure cargo is properly handled
- Communicate with Sales team to ensure all cargo information regarding to bookings is correctly identified and handled
- Communicate with Pricing team to make sure all rate and quotations match with customer’s requested services
- Communicate and coordinate with Document team to streamline all documents requirements and abide to shipping regulations
- Resolve customer dispute and complain in timely and professional manner and in accordance to company policies
- Prepare company reports that accurately assess customer, shipping line and company’s internal performances.
- Develop customer and agents relationship by providing professional services and outstanding support to their needs
- Build and improve agent’s network by providing accurate newest quotation along with proper booking and cargo handling instruction to all relevant parties
- Other tasks as assigned by the Head of Department.

**Job Requirements**:

- University or college graduate (major in Foreign Trade, Economics, Maritime or Transportation is preferable).
- At least 1-3 years of experience in the same position in logistics/forwarding field
- Good command of English/Vietnamese (both in oral & written communication).
- Good at Microsoft Office Applications.
- Being careful, customer-oriented & achievement-driven attitude.
- Ability to work well under pressure and having good problem-solving skill.
- Others: High responsibility, good teamwork.

Loại hình công việc: Toàn thời gian

Lương: 10.000.000₫ - 15.000.000₫ một tháng

Ability to Commute:

- Thành phố Hồ Chí Minh (Ưu tiên)

Ability to Relocate:

- Thành phố Hồ Chí Minh: Relocate before starting work (Ưu tiên)



  • Ho Chi Minh City, Vietnam CT King Freight Logistics Vietnam Full time

    **Giới thiệu**: King Freight Group has built a reputation in the logistics industry since its establishment inWe provide sea and air freight forwarding services with a global network spanning from Taiwan to the United States.KFVN founded in 2006, expanded services to offer total logistics solutions covering AIR, SEA, and LAND, reorganized as KING FREIGHT...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam APL Logistics Full time

    Job PurposeThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers' requirement and standard. He/she also participate...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,... - Contact with shipper for all necessary procedure supports. - Receive and respond when receiving information, booking requests from agents or carriers. - Check the place and...

  • Customer Service

    4 weeks ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Sitc Bondex Việt Nam Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - In charge of got booking, documents with carrier/vendor for the Sales export / import goods. - Submit SI/VMG/Manifest - Coordinate with other departments (Vendor/ Operations/ Accountant Dept) during order processing. - Problem Resolution - ensure issues are tackled immediately and escalate to...


  • Ho Chi Minh City, Vietnam APL Logistics Full time

    This position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. The position manages a team of over 10 Customer Service Representatives to achieve excellent customer service satisfaction through defined and agreed processes. He/she participates in organizing vendor seminar program...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Olivin Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle export/import shipments from/to Vietnam according to all given requirements and rules & regulations externally as well as internally - Liaise with booking team to secure space & arrange flight. Check with subcontractor for the best cost - Update cargo & documents status to customers and...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Yusen Logistics (Việt Nam) Chi Nhánh HCM Full time

    Mô tả công việc Receive requests and related documents from customers or Yusen overseas agents (service quotes, import / export procedures for goods, problem solving, document requests, Customs procedure advices, procedures for payment...) Check the conditions of performing services for customers (Have a service contract yet? Is there a quotation...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,... - Contact with shipper for all necessary procedure supports. - Receive and respond when receiving information, booking requests from agents or carriers. - Check the place and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam CT King Freight Logistics Vietnam Full time

    Giới thiệu:King Freight Group has built a reputation in the logistics industry since its establishment inWe provide sea and air freight forwarding services with a global network spanning from Taiwan to the United States.KFVN founded in 2006, expanded services to offer total logistics solutions covering AIR, SEA, and LAND, reorganized as KING FREIGHT...

  • Customer Service

    3 weeks ago


    Ho Chi Minh City, Vietnam công ty tnhh dịch vụ logistics gia linh Full time

    Booking creation in specified system, update report for daily monitor and Team Leader for specific accounts (if require) - Propose options (rate, schedule) to agents. - Release booking to vendors timely and follow up vessel change/cut off time and support when vendor ask - Manage daily booking from shippers and communicate with agents to get the approval for...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Coordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,... Contact with shipper for all necessary procedure supports. Receive and respond when receiving information, booking requests from agents or carriers. Check the place and price, based on...


  • Ho Chi Minh City, Vietnam APL Logistics Full time

    **Job Purpose** This position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Develop and Manage Pricing Strategies: - Develop and implement pricing strategies that align with the company’s business objectives. - Analyze market trends and competitors to identify opportunities and challenges in pricing. - Establish pricing policies and procedures to ensure consistency and...


  • Ho Chi Minh City, Vietnam công ty tnhh seko logistics Full time

    Customer relationship (external & internal), work with customers and vendors to improve our performance and service, proactive communicate and solve any issue with customer. - Manage daily booking from suppliers/shippers/sales etc and Weekly, monthly catch up with customer to have update, forecase and other information from customer.- Be responsible for...


  • Ho Chi Minh City, Vietnam công ty tnhh u.s.united logistics Full time

    Ready to back up other jobs from other colleagues, rotate other positions if any and support other colleagues if any. - Submit SI & VGM to carriers accurately and on time after receiving and checking SI from customers. - Send Pre - Alert to Oversea Agent. - Ready to back up other jobs from other colleagues, rotate other positions if any and support other...


  • Ho Chi Minh City, Vietnam indo trans logistics corporation Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Ocean Freight Customer Service**: - **Mã tin đăng: 3616750**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Olivin Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle export/import shipments from/to Vietnam according to all given requirements and rules & regulations externally as well as internally - Liaise with booking team to secure space & arrange flight. - Check with subcontractor for the best cost - Update cargo & documents status to customers and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Develop and Manage Pricing Strategies:Develop and implement pricing strategies that align with the company's business objectives. Analyze market trends and competitors to identify opportunities and challenges in pricing. Establish pricing policies and procedures to ensure consistency and fairness. Manage...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam CÔNG TY TNHH PUDONG PRIME INTERNATIONAL Full time

    Manage and operate customer's request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly. Closely follow and get market situation update and inform this information to company's personnel to build market awareness within company Regulate and perform daily checking of carrier's update and inform all...

  • Customer Service

    3 weeks ago


    Ho Chi Minh City, Vietnam công ty tnhh kintetsu world express việt nam Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service (Forwarder / Logistics)**: - **Mã tin đăng: 3437478**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...