Director of Finance

6 months ago

Hanoi, Vietnam Capella Hotel Group Full time

VNM
Full Time

A member of the Guidance Team (Executive Committee) participates and contributes in the preparation and development of the Hotel's strategic and Business Plan.
Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues.
Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model an.
Oversees and manages all aspects of the Finance department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.
Continuously deliver the highest level of product with respect to financial reporting and analysis, internal control compliance and business management. Ensure this is done with both integrity and accuracy.
Effectively advocate departmental programs and policies to the Guidance Team, Department Heads and all colleagues.
Actively participate in the Risk Committee planning, meetings and contribute to establish compliance with all safety and security measures and policies set by the committee.
As appropriate, based on the hotel's accounting on behalf of owners, interest accruals on long-term debt may be recorded on the hotel's books; the Director of Finance should ensure accuracy of the unpaid balance and applicable interest rate, and accrue the expense to the Interest Expense line item and record the corresponding liability in the Accrued Interest liability account.
Ensures that monthly reconciliations for all balance sheet accounts are prepared and signed off on in accordance with policy.
Review and sign off on all bank reconciliations monthly, paying special attention to reconciling items.
Monitor, control and record all sales, purchases, salaries and expenses of the hotel.
Monitor and effectively manage labor costs; plan vacations effectively and ensure proper service levels are provided with the labor standards, while minimizing over-time. Ensure all team members and colleagues comply with the local Employment Laws.
Prepare forecasts and budgets as required locally, by Corporate Office and or Owners.
Review the cash position of the hotel on a daily basis in order to optimize the use of funds.
Ensure gains/losses on the sale/disposal of fixed assets are properly disclosed and recorded on the Statement of Changes in financial position (SR-25 where applicable) and on the P&L statement.
Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
Handling complaints and resolving service 'Glitches', keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests' satisfaction.
Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances.
Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support
Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback.
Monitor performances team members and provide effective performance feedback for improvements, recognition and performance appraisal as due.
Mentor and guide individual team members' growth and identify short to long-term goals to achieve and ensure high colleague engagement and welfare.
Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided.
Periodically review and update departmental SOPs to ensure continuous improvement and maximizes efficiency of operation and cost management.
Full Job Description

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