Telesales Manager
2 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
RESPONSIBILITIES & DUTIES
- Develop objectives for the call center’s day-to-day activities.
- Develop and improve cold calling script effectively.
- Randomly check the quality of calls to have improvement if needed.
- Hire, coach and provide training to personnel to maintain high customer service standards.
- Evaluate performance with key metrics.
- Other assigned tasks.
**Chức vụ**: Trưởng Nhóm/Trưởng Phòng
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
QUALIFICATIONS
- Age: over 28 year-old.
- Background: Bachelor’s degree or equivalent.
- At least 1 - 2 years experience in the same position/ Call center Supervision position.
SKILLS
- Fluent in English and MS Office.
- Exceptional communication and customer service skills.
- Strong at negotiation skill.
- Decisiveness and attention to details.
- Able to solve problems.
- Able to multitask and remain calm under pressure, especially during peak hours or intense situations.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Bán Hàng Qua Điện Thoại (Telesale)
Đại Học
Không yêu cầu
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