Telesales Agent

**Career Opportunities at IDP Education**: **_ (Ho Chi Minh Office)_**: IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New...

**Main Responsibilities**: - Manage the project team of telesales agents, ensuring sales targets are met and compliance with regulations and processes is maintained. - Motivate the team to achieve set goals. - Support the training of project staff. - Develop suitable telesales scripts for each campaign and implement telesales activities effectively and...

**I. Job Summary** - This is a newly created position. Our ambition is to build the leading and best in class Insurance telesales team in the country. - Reporting directly into the Head of Direct Digital Distribution department, the individual will be responsible for managing and driving the overall call center productivity and performance for Liberty...

Job Responsibilities: - Manage and responsible for daily, weekly, monthly quarterly, annually team performance. - Ensure team member achieve hourly, daily set targets (main & sub KPIs) - Motivate the team to achieve sales target. - Training providing sufficient support to team member to delivery expected performance. - Support the team member to handle...

**Career Opportunities at IDP Education**: **_ (Ho Chi Minh Office)_**: IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New...

**I. Job Description**: **1. Sales operation planning, management and monitoring**: - Delivery the sales targets - Manage tele sales agents, field sales agent through team leaders - Maintain of low attrition rate for agents and team leaders - Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they are able to do...

**Key Responsibilities**: - Data Analyst will act as a liaison between the Centralized and Site WFM teams. - Initiates and manages all WFM communications between centralized,site teams, and leadership - Preparation of daily / Weekly / Monthly MIS reports & presentations / decks - Preparing schedules using IEX for different queues across locations and...

**Key Responsibilities**: - Data Analyst will act as a liaison between the Centralized and Site WFM teams. - Initiates and manages all WFM communications between centralized,site teams, and leadership - Preparation of daily / Weekly / Monthly MIS reports & presentations / decks - Preparing schedules using IEX for different queues across locations and...

**Mô tả công việc**: (Mức lương: Đến 10 triệu VNĐ) - Thực hiện lưu chuyển các trường hợp khiếu nại, hoặc những trường hợp khó đến bộphận chuyên trách hoặc có thẩm quyền cao hơn. - Đối tượng gọi đến có thể là **người dùng (customer)**, **tài xế/shiper (driver)** hoặc **nhà...

**Mô tả công việc**: (Mức lương: 12 - 20 triệu VNĐ) - Team Performance Management: - Monitoring call time, call quality to control the show up and revenue targets - Distributing lead resources equitably to each employee - Responsible for the team's sales by day, week and month; Motivate and manage each employee to achieve monthly targets. -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Chịu trách nhiệm cung cấp các hỗ trợ kỹ thuật chính liên quan đến Sản phẩm được phân công tại Call Center. - Cập nhật kiến thức, quy trình cho các đại lý Call Center, đào tạo người mới và các đại lý hiện tại, đảm bảo tư vấn...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Quản lý đội ngũ Inbound kênh Call gồm: Senior TL, Team Leader, QA, Senior, Agents của dự án Thương mại điện tử. - Định hướng và phân bổ nguồn nhân lực cần thiết để đạt được KPIs / SLA. - Xử lý các trường hợp khiếu nại từ khách...