Receptionist and People Operations

5 months ago


Ho Chi Minh City, Vietnam Tapestry Full time

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Title: Receptionist & People Operations

Reports to: HRBP, SEA Supply Chain

Location: Vietnam

Key Responsibilities:
HR Admin:

- Create and maintain a paperless filing system
- Travel arrangements, logistics support and itineraries set up for employees and counterparts on the ground.
- Organization of logistic arrangement, e.g. facilities arrangement, ensure proper set up.
- Prepare accounting and expenses reports, submit for Regional Approval and keep track the status.
- Prepare correspondence, memorandum and confidential documents.
- Establish relationships with Regional Operation and CIL counterparts to ensure calendar alignment, proactively identify & troubleshoot schedule conflicts or other issues
- Support to handle visa and work permits through agencies

Financial Support:

- Monitoring and supporting Finance team on filling invoices/ claim reports from employees
- Supporting and cordinating Tax team for tax filling and tax audits
- Managing the financial contracts/ tax invoices

HR Project Management:

- Partner with HR team in organizing company functions/events logistics
- Ad Hoc projects assignment by Line Manager

**Requirements**:

- Computer proficiency in Microsoft Outlook, Excel, Word, and Power Point.
- Highly organized with strong time management, task prioritization & follow-up skills
- Strong attention to detail & accuracy.
- Professional & mature demeanor with excellent written & verbal communication skills
- Ability to maintain high level of business confidentiality
- Bachelor’s Degree
- 3+ years of previous experience
- Strong English language fluency

**Skills**:

- Strong initiative & getting things done
- Proactive and accountable
- Strong communicator
- Adaptable/flexible
- Analysis, Decision Making, Problem Solving
- Teamwork

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- **Drive for Results**: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.****:

- **Interpersonal Savvy**: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- **Learning on the Fly**: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

**Our Competencies for All People Managers**
- **Strategic Agility**: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future or



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