People Operations Specialist

3 days ago


Ho Chi Minh City, Vietnam Intrepid Full time

About Us

We offer end-to-end omnichannel e-commerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries.

Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities. We also partner globally with companies strong in other regions, such as in the Americas and Europe.

We deliver differentiated value to both the world's largest consumer product companies and fast-growing brands thanks to our expertise, scalability, global reach, and highly sophisticated AI and data-powered solutions. These solutions might range from simple self-service software to outsourced administration of digital commerce marketplace operations, and all in between.

With multiple locations and hubs in Singapore, Thailand, Indonesia, Vietnam, Philippines and Indonesia, Flywheel Southeast Asia’s dedicated team of >500 digital commerce and media experts are committed to providing our clients with access to vast untapped markets and solutions for major digital marketplaces in the region.

The Role

We are looking for an experienced People Operation Specialist to you will be an active contributor in a wide range of HR activities. This will involve providing support on day to day HR operations including onboarding, offboarding, payroll, employee engagement, culture, HR reporting, etc. You will also get a chance to participate in a host of HR projects. This role will be reporting to our Regional People Lead Program and Operations Manager.

Your responsibilities will include:

- Handle onboarding, offboarding and transfer administration for all people movements (e.g. new hires, promotions, transfers, re-designation, resignations/terminations etc)
- Support new joiners’ onboarding and offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
- Manage end-to-end payroll process.
- Coordinates office facilities and related operations
- Monitor, upkeep and ensure security and accuracy of employees' records and documents in HRIS including leave and OIL records.
- Maintain and update employee handbook, guidelines, policies and process flows.
- Generate and analyze HR reports to improve efficiency and effectiveness of people decisions
- Participate and contribute towards implementation of regional HR projects, strategies and initiatives.
- Support tracking and monitoring HR budget and expenses, as well as tracking data of employee laptops and any other company assets
- Facilitate setup of Employee Engagement activities.
- Assist in streamlining current HR processes
- Other ad-hoc tasks as assigned

Who we look for - the ideal profile:

- At least 2-3 years of relevant experience
- Experience with running end to end payroll is a must
- Well versed with Vietnam regulations and labor law.
- Highly motivated, nimble and takes initiative to take up new challenges
- Self-starter and able to work independently.
- Passion to create an inclusive, high performance and fun work culture
- Resourceful team player who is confident to bring ideas to the table
- Detailed-oriented with strong organizational and administrative skills

What we offer:

- Excellent and competitive compensation package
- Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties_



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