Global Certification Operations Manager

4 days ago


Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full time

About People Profilers Vietnam

We are a dynamic company specializing in certification services for sustainability programs. Our mission is to empower organizations to drive positive change and improve their social responsibility.

Salary Range: 3,500,000 - 4,200,000 VND per month (approximately $1,500-$1,800 USD)

Job Summary:

The Global Certification Operations Manager will play a critical role in developing and managing certification services for various sustainability programs. This includes SLCP, SMETA, WRAP, and other verification processes. The successful candidate will report directly to the Certification Manager and be responsible for overseeing client relationships, audit planning, and auditor training.

Responsibilities:

  • Cultivating Client Relationships: Establish and maintain strong relationships with clients and prospects to ensure their needs are met and expectations exceeded.
  • Audit Planning and Coordination: Strategically plan and coordinate audits to ensure timely and efficient execution.
  • Auditor Training and Oversight: Train new auditors on best practices and maintain oversight to ensure high-quality performance.
  • On-Site Audits: Conduct on-site audits as required, demonstrating thoroughness and expertise.

Qualifications:

  • Education: A bachelor's degree in a related field.
  • Experience: At least 7 years of experience in relevant industries, with at least 3 years in audit or consultancy roles.
  • Qualifications and Certifications: APSCA (Part III) qualification is highly desirable.
  • Business Acumen: Client communication and business development experience is an advantage.
  • Language Skills: Fluency in English, both written and spoken.
  • Attention to Detail: Strong ability to be precise and accurate in all tasks.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with diverse stakeholders.

Travel Requirements:

  • Must be willing and able to travel internationally as required.
  • Ability to work effectively in high-pressure environments and manage multiple priorities.


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