Customer Support Staff

7 months ago


Ho Chi Minh City, Vietnam Công Ty Cổ Phần Empire Global Investments Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Follow Fanpage, Hotline, Call Center channels of Glo365;
- Answer all questions of customers about products and services of the Company, receive requests from customers.
- Carry out customer care tasks as planned;
- Combine teamwork to support customers;
- Perform tasks assigned by direct manager.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Attractive salary & benefits policy

Insurance, leave, teambuilding.

Flexible working time; 4 days off/month.

Opportunity to receive professional training, continuously update modern and advanced technology in the world.

Dynamic, friendly and comfortable working environment.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Fluent in listening, speaking, reading and writing English (for foreign guests);
- Experience in the beauty industry preferred
- Good communication, flexible handling of situations;
- Good ability to work in a team and independently;
- Experienced in online site, customer care.
- Support customers, find ways to solve problems they encounter.
- Proactively contact customers to collect information about their experiences using products and services. From there, provide information to the product department to improve and perfect services and products. Manage customer information, update and store calls with customers after each transaction ends.
- Monitor work results reports, ensure committed sales targets.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu


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