Customer Support Agents

Clarifying the customer&039;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionAnswering questions about features, documenting any technical issues, and passing them on to the product teamResponding promptly to customer...

Collecting customer information and analyzing customer needs to get insights into current/ future products or services Answering questions about features, documenting any technical issues, and passing them on to the product team Creating support tickets for the team Ensure customer satisfaction and provide professional customer support. Build and maintain...

**Description**: The position demands an excellent standard of customer service, good English writing skills, and a high level of customer satisfaction. **Expectations** - Identify and assess customer's needs to achieve satisfaction; - Provide accurate, valid and complete information by using the right methods/tools; - Handle customer complaints, provide...

Mô tả công việc:(Mức lương: - 4 triệu VNĐ) DescriptionThe position demands an excellent standard of customer service, good English writing skills, and a high level of customer satisfaction.Expectations Identify and assess customer's needs to achieve satisfaction; Provide accurate, valid and complete information by using the right methods/tools;...

Collecting customer information and analyzing customer needs to get insights into current/ future products or servicesAnswering questions about features, documenting any technical issues, and passing them on to the product teamCreating support tickets for the teamEnsure customer satisfaction and provide professional customer support.Build and maintain...

Clarifying the customer&039;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Answering questions about features, documenting any technical issues, and passing them on to the product team Responding promptly to customer...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _****Working...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are currently recruiting for Airport Services Agent in Hanoi, Vietnam. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

**Mô tả công việc**: (Mức lương: 3 - 4 triệu VNĐ) Description The position demands an excellent standard of customer service, good English writing skills, and a high level of customer satisfaction. Expectations - Identify and assess customer's needs to achieve satisfaction; - Provide accurate, valid and complete information by using the...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Work closely with other departments if customers are having problems with the products/ shipping (feedback, request,etc) -...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

Mô tả công việc:(Mức lương: triệu VNĐ) Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support. Coordinate with Suppliers and partners to update and monitor the Customer's orders ( Quality, Shipping Leadtime, Payment issue,etc) Work...

ABOUT THE ROLE Crossian is a high- growth technology- driven e- commerce business. Behind our success is our people. As a start- up formed in 2020, we have created a fast- paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer LTV by...

THE ROLE:At Pixelz, we believe all our customers deserve the best possible customer experience at every touchpoint, and the Customer Support Manager will be one of the company's key roles in taking ownership of this strategy. We are looking for the right person to lead our dynamic Customer Support team based in Hanoi, Vietnam that is passionate about...