Workplace Manager

7 months ago

Ho Chi Minh City, Vietnam ByteDance Full time

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

**Team Introduction**:
The Administration Department takes the lead in developing an exceptional workplace experience across regional offices. They drive workplace strategy, optimize performance, and enhance productivity and cost-efficiency. Through innovative programs and initiatives, they create a unique and user-centric workplace journey. They collaborate with cross-functional teams to maximize space utilization and efficiency for all workplace users, including hybrid and remote setups. The team also oversees essential services, such as catering and continuously evolves their approach to elevate the company culture and foster a vibrant work environment.

**Responsibilities**:

- Able to operate and manage a full spectrum of office service/daily operations for ByteDance offices in APAC.
- Assist APAC Administration Lead on workplace management, team members management and budget management.
- Proactively monitoring, reviewing and able to streamline service policies, guidelines and regulations following the policies of headquarters and in line with the Global Admin Team. Seek improvement on Admin service and able to give suggestions to resolve the issues.
- User focus and relationship management. Be the partner with business leaders and assist in collecting feedback regularly from stakeholders, sharing with APAC Administration Lead and take actions accordingly.
- Deliver quality and user-centric services, provide proactive support to internal clients and stakeholders globally and review the services performance regularly for improvement.
- Manage operations on procurement, inventory management of office supplies, pantry/food, facility equipments, gifts, white goods, mail/post operation and expense tracking and service vendor management.
- Facilitate and manage various office projects (such as office move, preparation on return to office, seating planning, etc.) by organizing and coordinating information and requirements; planning, arranging, and meeting schedules).
- Support and collaborate in local events with other departments, manage Admin activities, team off-sites and team building, etc.
- Assist with employee onboarding and offboarding experience and workplace HSE tasks.
- Support APAC Administration Lead in coordinating and handling projects as required.
- Self-starter. Quick learner. Sensitive in numbers and detail oriented.
- People management experience.
- Ability to handle tasks proactively with effectiveness and accuracy.
- Able to think ahead and collaborate effectively with a diverse range of people and job functions.
- Expert in office operation.
- Demonstrates proactive and professional approach to the workplace and customer service.
- Excellent communication, interpersonal and supervisory skills.
- Ability to remain energetic in a fast-paced environment.
- Fluent in English.
- Last but not least, a strong passion for ByteDance/TikTok mission.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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