Guest Relations Officer
3 days ago
**Mô tả công việc**:
- Plan and co-ordinate the provision of friendly, efficient services to VIP guests
- Schedule activities for VIP guests
- Plan and co-ordinate all promotional activities targeting key clients.
- Trace relevant statistics about key clientele.
- Co-ordinate and supervise all activities for VIP guests.
- Assist with check-ins/check-outs of VIP clients.
- Greet VIP Guests upon arrival.
- Cover guest relations desk.
- Assist VIP guests with airline bookings and reconfirmation’s.
- Assist all departments in being receptive to the needs of VIP guests.
- Attend recreation activities when necessary.
- Plan and conduct VIP group and function rundown meetings.
- Assist in any other duties when required by the Guest Relations Manager.
- Assist with translations (information; guest directory; menus etc.) as required.
- Provide feedback from VIP Guests to Front Office Manager for action.
**Kinh nghiệm / Kỹ năng chi tiết**:
- Good communication skills.
- Good writing skills.
- Good Interpersonal Skills.
- Proficient in the use of Microsoft Office and Front Office System.
- Problem solving and organizational abilities.
- Fluent in English.
- Second foreign language is preferred
- Diploma or Vocational Certification in Hotel Management, Business Administration, English or related field.
- 1 years experiences in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
**Mô tả**:
Loại công việc
**Nhân viên toàn thời gian**
Cấp bậc
**Nhân viên**
Học vấn
**Trung cấp**
Giới tính
**Nam / Nữ**
Ngành nghề
**Dịch vụ khách hàng**
**,**
**Biên phiên dịch / Thông dịch viên**
**,**
**Khách sạn**
**Thông tin liên hệ**:
- Tên liên hệ:
**Bộ phận nhân sự**- B7 Giảng Võ, Quận Ba Đình, Hà Nội, Viet Nam- Nhận hồ sơ bằng ngôn ngữ:
- **Tiếng Việt**
**Về công ty**:
**Dolce By Wyndham Hanoi Golden Lake**:
100 - 499 nhân viên
Liên hệ: Bộ phận nhân sự
**Wyndham Hotels & Resorts signed the agreement on management and operation of Hanoi Golden Lake and Hoi An Golden Sea with Hoa Binh Group. In Hanoi, "a golden building with retail specialty, a choice of dining, extensive conference and wedding facilities, gym, day spa, and rooftop dining on the 29th floor and a gold-plated pool," revealed he. Hanoi Golden Lake has completed only four basements, but chairman of Hoa Binh Group Nguyen Huu Duong feels confidence that the project will launch by the end of 2019 on the occasion of a Formula One race hosted by Hanoi for the first time.**
- Xem thêm**Việc cùng công ty**:
- |- Xem tất cả
**Nhân Viên Cashier - All Outlets**:
Dolce By Wyndham Hanoi Golden Lake
- Hà Nội
- **Human Resources Coordinator**:
Dolce By Wyndham Hanoi Golden Lake
- Hà Nội
- **Purchasing Officer**:
Dolce By Wyndham Hanoi Golden Lake
- Hà Nội
- **Digital Marketing Executive**:
Dolce By Wyndham Hanoi Golden Lake
- Hà Nội
- **Content Marketing Executive**:
Dolce By Wyndham Hanoi Golden Lake
- Hà Nội
-
Guest Relation Officer
7 months ago
Hanoi, Vietnam Khách Sạn Apricot Hotel Hà Nội Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - To have a throughout knowledge of product and services. - Offer guests the best possible service through courteous and proper service. - Handle all emergencies according to established procedures. - Maintain and promote guest hospitality at all times. - Ensure all residents and guest’s...
-
Guest Relation Officer
7 months ago
Hanoi, Vietnam Công ty cổ phần đầu tư TCG Full time**Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) Position of Guest Relation Officer - advanced English skill Are you a friendly and professional person who loves to provide excellent service and create memorable experiences for guests? Are you looking for an elegant and luxurious workplace with foreigner travelers? If so, we want you to...
-
Guest Relation Officer
22 hours ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23138442 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services...
-
Guest Relations Officer
7 months ago
Hanoi, Vietnam Khách Sạn Hà Nội Daewoo Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Welcome, meet, greet and escort arriving VIPs and Club Floor guests upon check-in and as many other guests as possible upon arrival and escort them to their rooms/ suites. 2. Serve as the main point of contact for all VIPs and long staying guests, and engage them frequently, offer assistance...
-
Assistant Guest Relations Manager
7 months ago
Hanoi, Vietnam Pan Pacific Hotels Group Full time**Vietnam*** **Pan Pacific Hanoi*** **Rooms*** **Job Grade**: Full Time Enjoy the best views of West Lake at Pan Pacific Hanoi, your oasis of calm in a bustling city. No matter how long you plan to stay at our Hanoi hotel, you will find comfort and convenience in our rooms and serviced suites. If you have a passion for the industry and are driven by...
-
Airport Representative Guest Relation Officer
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24032303 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the...
-
Guest Relation Manager
22 hours ago
Hanoi, Vietnam NavigosSearch Full time**What We Can Offer**: - Bonus - house allowance - Healthcare plan Our client is a famous Casino in Hanoi with 8 branches. They’re planning to open a new casino and seeking a Guest Relation Manager to manage it. - Greet guests on arrival and see them off. - Introduce guests to the club's services and promotions. - Contact, observe and take care of...
-
Guest Relations Officer/ Nhân Viên Chăm Sóc
22 hours ago
Hanoi, Vietnam HÔTEL du PARC Hanoi Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Main responsibilities: - To provide a sense of welcome and departure to all guests, mainly for VIP guests, regular guests, long stay guests, service recovery guests, Executive Lounge guests, high-spend customers and guests - Celebrating special occasions by maintaining a contact point to assist...
-
Guest Relation Officer jw Marriott Hotel Hanoi
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24032779 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...
-
Officer, Career Support and Industry Relations
7 months ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor, and is also recognised with a University-wide...
-
Career Support and Industrial Relations Officer
22 hours ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: British University Vietnam (BUV) is the first and only international university in Vietnam to award direct degrees from the prestigious University of London and Staffordshire University. BUV’s mission has two foci which are to provide high-quality British degrees and a world-class campus in Vietnam, and to create a new generation of...
-
[korean Native] Guest Relations Manager
7 months ago
Hanoi, Vietnam Navigos Search Full time**Mô tả công việc**: (Mức lương: 57 - 69 triệu VNĐ)pMain Duties - Manage Entertainment Place in 5 stars hotel in Vietnam - Work with Taiwanese, Chinese, Korean and Japanese managers Responsibilities - Greet guests on arrival and see them off. - Introduce guests to the club's services and promotions. - Contact, observe and take care of customers...
-
Officer, Career Support
7 months ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: **BRITISH UNIVERSITY VIETNAM (BUV)** British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world-recognised QS accreditor and is also...
-
Mgr-front Office Ii
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24078829 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
-
{pullman Hai Phong}guest Service Supervisor/giám
7 months ago
Hanoi, Vietnam Khách Sạn 5 Sao Pullman Hải Phòng Full time**Hạn nộp**: 29/02/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Ngô Quyền - Hải Phòng Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 27/01/2024 13:55 MÔ TẢ CÔNG...
-
Guest Service Agent
7 days ago
Hanoi, Vietnam MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...
-
Guest Service Agent
9 months ago
Hanoi, Vietnam Avani Full timeCompany Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...
-
Front Office Manager
7 months ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24018152 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....
-
Officer, Public Relations
7 months ago
Hanoi, Vietnam British University Vietnam Full time**Job Description**: **BRITISH UNIVERSITY VIETNAM (BUV)** British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5-star university of excellence by the world recognised QS accreditor, and is also...
-
IT Officer
7 months ago
Hanoi, Vietnam Capella Hanoi Hotel Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors. - Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software. - Assists guests and...