Vice President/ Digital

3 weeks ago

Ho Chi Minh City, Vietnam Citi Full time

The Digital and Technology Coverage Team within Citi Commercial Bank ("CCB") focuses on new client acquisition, origination and relationship management of fast growth companies across several sub-sectors including software, fintech, online media & entertainment, digital payment intermediaries, ecommerce, online travel and AI/IOT. Using Citi’s industry expertise and insights we are able to tailor global solutions that cover all the banking requirements of Digital and Technology companies from early-stage start-ups through to mature publicly listed corporates. Our aim is to act as a trusted thought partner to support our clients’ growth by providing access to the full suite of banking solutions - including lending, trade, cash management, FX and advisory services for capital market transactions.

**About The Role**

Reporting to the Vietnam Head of the Digital and Technology sector, the Relationship Manager will lead the acquisition, origination and coverage of mid-large cap Digital and Technology clients in Vietnam market. Using in depth industry knowledge, existing networks and ability to drive positive client outcomes to assist in expanding CCB’s presence in these key markets.

Based in HCMC, this represents a unique and much sort after opportunity for a highly motivated individual to help drive the growth of Citi Commercial Bank’s digital and technology coverage business. In doing so, the individual will support delivering on our vision of becoming the primary bank for the Digital & Technology sector in Vietnam.

**Responsibilities**:

- Actively calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, challenges or risks and expectations
- Introduces solutions to clients in building and strengthening an effective portfolio;
- Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
- Identifies cross-sell opportunities to deepen and increase share of wallet;
- Maximizes client experience by proactively sharing markets updates, trends and intelligence;
- Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
- Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
- Networks with clients to identify avenues for new business opportunities;
- Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times

**Qualifications**:

- 6-10 years of experience
- Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
- Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions
- Demonstrates advanced level of Early Warning Detection skills
- Demonstrates advanced credit skills; able to structure all type of credit deals
- Ability to work effectively in team setting
- Ability to coordinate multi-functional teams to provide an exceptional client experience.
- Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
- Ability to work under pressure while making sound decisions
- Highly focused, able to rapidly determine key priorities, clearly communicate the priorities
- A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
- Aggressive and hungry for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs.
- Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
- Able to quickly adapt priorities based on the latest data insights

**Education**:

- Bachelor’s/University degree, Master’s degree preferred
- **Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Relationship Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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