![SMARTOSC](https://media.trabajo.org/img/noimg.jpg)
Training Coordinator
4 days ago
**Internal coordination**
- Facilitate meetings with Academy and other external team to align strategies for all stakeholders
- Closely check up and monitor students and tutor/mentor performance to ensure measurable outcomes
- Share student/moderator’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
- Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team
**Operations and ongoing improvement**
- Stay up to date with and contribute to knowledge base & learning materials
- Identify and highlight opportunities for service improvement
- Stay up-to-date with standardized testing schedules and registrations to advise relevant stakeholders and support students as required
- Maintain thorough documentation and training for standard operating procedures
**Learning system management**
- Generate ideas for learning activities & materials
- Support to build & organize content (slides, videos, etc)
- Coordinate with production team to deliver videos/ slides for learning & communication purposes
- Manage Learning Management System
**Requirements**:
- At least 2 years of equivalent experience
- Understanding and experience with reporting activities, issues and requirements in a global organisation
- Excellent communication and organizational abilities
- Adaptability to learn new systems and processes quickly
- Meticulous attention to detail
- Proficient in Excel & Slides tools
- Ability to manage multiple stakeholders and workflows simultaneously
- Advanced interpersonal skills to problem solve in high-pressure situations
- A high appetite for personal development and hard work - the role will feature intense mentorship and collaboration, in a fast-paced and high-expectations environment
**Advantageous**:
- Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
- Knowledge of college admissions and international education systems
**Benefits**:
- Attractive salary package
- Salary review twice a year
- Flexible working hour (Monday to Friday, between 7.30 am - 7.30 pm on staff’s preference)
- Premium health care up to $3,000/year
- Working in professional English environment
- Annual company trip inside or outside Vietnam
- Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
- Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.
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