Customer Experience Team Leader

**Responsibilities**: - Manage team performance through monitoring, giving agents advice to handle Customers’ queries while they cannot handle on their own. - To reduce handling time and improve the first contact resolution metric, provide layers the authority to handle complaints and inquiries. - Ensure daily performance to meet the SLA, AHT,...

**Key Accountabilities**: - Build on the pricing strategy per type of customer per region to make sure have competitive pricing; - Drive successful implementation of customer-specific pricing with CM and sales team and pricing teams. And ensure correct pricing setup and implementation to the right customer; - Prepare weekly analysis reports to evaluate the...

**Mô tả công việc**: (Mức lương: 13 - 16 triệu VNĐ) - Follow the appointments and delegation schedules, and implement the appropriate scheduling staff - Health check-up for reception and cashier, package creation, blood collection list; - Update the health check situation, close the delegation list, make a detailed table for the health...

**Company Description** AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, JAPAN, SINGAPORE, MALAYSIA, THAILAND AND VIETNAM, AND RECOGNIZE AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM. - Shift handover meeting, morning shift and evening shift - Manage and optimize staffing in team to...

**About us** Indicia Worldwide is an insight and technology-led communications agency with global production expertise. **Why we exist**: we create new value At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance...

**Mô tả công việc** Ensure timely, accurate, and consistent data entry of employee information into the information system. Maintain up-to-date and accurate employee records, paperwork, and forms. Complete online workflow activities promptly and consistently. Oversee the background investigation process for all new hires, including...

**NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Nhân viên **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 5 - 6 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Dịch vụ khách hàng **HẠN CHÓT NHẬN HỒ SƠ**: -...

**PR Team Leader**: Toàn thời gian - Marketing - Head Office Lương**:Thỏa Thuận** Địa điểm: Head Office Phòng ban: Marketing Hạn nộp hồ sơ: 05/12 — 31/12/2024 **I. WHAT WILL YOU DO?** - The PR Team Leader will be responsible for supporting brand team and marketing team in developing and implementing strategic communication...

**Merchandise Team Leader (GM)**: Toàn thời gian - Merchandise - Head Office Lương**:Thỏa Thuận** Địa điểm: Head Office Phòng ban: Merchandise Hạn nộp hồ sơ: 01/11 — 26/12/2024 **I. WHAT WILL YOU DO?** - Responsible for buying various goods, maintaining lowest cost products and maintaining acceptable warehouse service level,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Customer Service Team Leader: - Monitoring employee productivity and quality of customer service; - Experienced in teammanagement; - Making sure employees meet performance expectations; - Organizing workflow and ensuring that employees understand their duties or delegated tasks; - Giving...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Customer Service Team Leader: Monitoring employee productivity and quality of customer service; Experienced in teammanagement; Making sure employees meet performance expectations; Organizing workflow and ensuring that employees understand their duties or delegated tasks; Giving instructions to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Customer Service Team Leader: - Monitoring employee productivity and quality of customer service; - Experienced in teammanagement; - Making sure employees meet performance expectations; - Organizing workflow and ensuring that employees understand their duties or delegated tasks; - Giving...

**Mô tả công việc**: (Mức lương: 14 - 18 triệu VNĐ) - Follow the appointments and delegation schedules, and implement the appropriate scheduling staff - Health check-up for reception and cashier, package creation, blood collection list; - Update the health check situation, close the delegation list, make a detailed table for the health...

**Job Description**: We are looking for a **Customer Experience Officer (CXO)** - who will play a key role in connecting our center with students, helping them have the best learning journey. In this role, you’ll directly influence student success and ensure every customer receives great service. It’s a great opportunity to grow personally while making a...

Summary Park Hyatt Saigon is the French mansion by the Opera House, a _sanctuary of peace_ in the middle of one of Asia’s most bustling cities. Amongs 16 awards in the past 4 years, these marvellous achievements_ _are_ _inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: **2021 Best 500 Hotels in the...

**[HCM - DISTRICT 1]** **HR TEAM LEADER** **30 000 000** ------------------------ - **Responsibilities**: - Cover HR activities of HCM, other branches. - Manage and ensure all HR activities including compensation, benefits, insurance comply with the Labor Law and Social Compliant - Monitor effective recruitment labor and make the training needs - Deploy...

**Salary**: Thương lượng **Location**: LXB Company - Office 2 **Team**: HR & Admin **Application deadline**: 11/10 — 10/11/2024 **Job Description**: **Working Location**: 16th, 34 Road, Tran Nao Street, An Khanh Ward, Thu Duc City, HCMC. **Team**: HR & Admin **Line report**: CEO Lixibox is a full-stack one-stop omni-channel solution for affordable...

DigiSource's client is Glu Trading Production Company. - Manage a team of employees to meet sales and growth targets. - Develop business plans and strategies for the team. - Supervise and support the implementation of business plans. Report business results to the Board of Directors and propose new plans if current ones do not meet expectations. -...

**Overview of role purpose & scope**: The Customer Service & Operations Team Lead is responsible for the Customer Service and Admin (CS&A) Organization in the business comprising of the: - Call Center (callouts, inbound queries and outbound surveys and core 3 nurturing), - Contract, data management for service team (maintenance team, sales team..) -...

**Role purpose** - Branding development strategy for a new technology productDevelop a deployment plan for launching a new technology product in the field of performance management and goal setting for businesses (B2B). - Develop and execute marketing campaigns across multiple platforms, including Social Media (Website, FB, Google, Linkedin, Youtube etc.)....