Customer Experience Officer

**Job Title**: Customer Care Center Officer **Customer Contact Center officer** To manage customer care center activities for Philips Vietnam **Key Areas of Responsibility**: **Call center** - Feedback to call center within the day for any queries or escalated/safety case - Logging calls/claim in the system to follow up - Dispatch FSE to go onsite time -...

**NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Nhân viên **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 5 - 6 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Dịch vụ khách hàng **HẠN CHÓT NHẬN HỒ SƠ**: -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Manage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenants Administrative tasks: - Receive all calls from residents or tenants - Manage taxi service - Manage information about parking lots - Manage access cards - Manage...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**Company Description** Job overview: Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment. Key responsibilities: 1. Handle order processing: - Print out order received...

**公司描述** **职位描述** Job overview: Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment. Key responsibilities: 1. Handle order processing: - Print out order...

**JOB DESCRIPTIONS**: Team leader will be directly responsible for tasks including (but not limited to): - Overseeing the day-to-day operations of our teams. - Performing quality monitoring as required to improve overall service quality. - Training agent on soft skills, call handling, ticket handling, and communication skills. - Training new joiners....

4 Nov 2024**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt collection...

12 Sep 2024**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...

**Mô tả công việc**: (Mức lương: 20 - 25 triệu VNĐ) Student Progress Management: - Ensure Coaches in the centers carry out their CFP touchpoints to a high standard and in a timely manner - Ensure that Coaches know their students well, they maintain a close relationship, they coach them on good study habits and they keep them highly engaged so...

**Customer Services Officer**: **Sales and Sales Support** - Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the realization of effective customer communication. - (Re)negotiates contracts with customers for renewals regarding price, specifications and delivery...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Trưởng nhóm / Giám sát **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 3 - 5 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Dịch vụ khách hàng, Quảng cáo / Đối ngoại / Truyền Thông, Tiếp...

Chúng tôi đang tìm kiếm một **Customer Experience Manager** cho studio phát hành game, người có thể quản lý và hợp tác hiệu quả với cả đội ngũ CX nội bộ lẫn bên ngoài để **phát triển quy trình làm việc** và **các chương trình dịch vụ khách hàng**, nhằm nâng cao sự hài lòng của khách...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Reporting to: General Manager (Australia) Department: Sales International Location: Marketing Office & Factory Number of Direct Reports: 10 Range: $1.500 - $2.000 Position Purpose: This role is responsible to proactively lead, manage and inspire our Customer Service team to deliver exceptional...

**Main Responsibilities** - Provide quality customer service in accordance to set KPIs and service standards. - Accept bookings & orders placed by customers. - Keep up to date with the latest product, marketing and service information for the delivery of service to customers. - Demonstrate good telephone etiquette when dealing with both internal and external...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities: 1. Observation and Evaluation: - Mystery shopping and operation checklist criteria to monitor results and identify ongoing issues affecting customer experience and revenue. - Observing onboarding and training processes to identify areas for improvement. - Evaluating employee...

Ready to move forward in your career? Please check out positions **Workplace Service & Operation - Cu Chi factor, **located in Cu Chi Plant Ho Chi Minh City. **Main Purpose of Role**: Provide end to end Workplace Services to Cu Chi factory and ensure a smooth Workplace Services are offered to employees. **Main Accountability** - Supervise and manage all...

Summary Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our...

**Mô tả công việc**: (Mức lương: 13 - 18 triệu VNĐ) Purpose - What we are looking for We are looking for an outgoingabbeY staff tojoin abbeY team in fulfilling the service to ourcompany in a swift, proficient, and friendly manner; and assisting (and reporting to) Founder and be able to work at night shift (to help team Brazil and Mexico) abbeY...