Specialist - Business Operations & Associate Data

7 days ago


Ho Chi Minh City, Vietnam Expeditors Full time

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 17,000 trained professionals in a worldwide network of over 322 locations in 103 countries across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Due to strong business development demands as well as focus on providing our excellent customer service, Expeditors Ho Chi Minh City is recruiting Specialist - Business Operations & Associate Data Analysis as below:
**Job Description**:
**1. **Major Duties and Responsibilities**
- Assist department and Branch management in developing and implementing new internal processes for continual process improvement.
- Analyze existing data and processes to identify opportunities for cost reduction and improved efficiencies.
- Work with Corporate and regional Global Business Process teams to facilitate companywide improvement initiatives as they relate to the branch.
- Measure and validate internal and customer key performance indicators.
- Recommend actions to be taken and support in the execution based on the KPIs analysis.
- Facilitate identification and timely action of Customer Complaints as a means to improve customer satisfaction and loyalty.
- Review and Communicate Expeditors’ Quality Management System throughout the branch, and consistently suggest improvements.
- Support and facilitate branch Management Review Meetings
- Coordinate and collaborate in the development of new technologies or solutions in the branch.

**2. **Supporting Responsibilities (but not limited to)**:

- Support the transition of new customers and new/updated processes
- Support product improvement efforts
- Support the sales process primarily in the areas of needs assessment.
- Assist department and branch management in developing and implementing new customer processes

**3. **Evaluation**
- Progress through Process Analyst Development Map & time spent in operations departments as needed.
- Improving Productivity in the branch (assessed through KPIs and Bottom line).
- Facilitate “Effective Problem Solving” projects in the branch & identify root causes
- Facilitate and measure improvements in local branch processes with measurable improvements in cost, quality and productivity.
- Branch Management Review Meetings are held minimum quarterly & being effective
- Improvement Opportunities and Customer complaints are managed timely and effectively.

**Qualifications**:

- University / College degree or equivalent qualifications.
- Minimum 3 years experience in relevant position is an advantage
- Proven work experience in business development
- Knowledge of Expeditors’ services, operating system is an advantage
- Advanced skills in flowcharting in Visio or PowerPoint for flowchart formalization and presentation.
- Previous experience using JIRA, Confluence, Tableau and BI tools is a plus
- Ability to define, develop and document business processes and procedures
- Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data. Ability to frame ideas as systems and analyzing the inputs, outputs, and process.
- Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
- Strong presentation, analytical, proven problem solving and interpersonal skills.

Additional Information
**Our working conditions**
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

**Behaviours**:
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

**Package: Expeditors offers excellent benefits**
- Annual Leave
- Health Plan: Medical Package
- Accident Insurance
- Social, Health and Unemployment Insurance
- Mobile phone allowance, company car, company Taxi/Grab account.
- Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.



  • Ho Chi Minh City, Vietnam Anduin Transactions Full time

    The private capital market hosts 14 trillion dollars of investment that fund massive innovation around the world; yet much of it still operates on manual processes and fragmented legacy systems. Think of the New York City subway system running on analog machines! Anduin's mission is to be the driving transformation engine for workflow automation, data...


  • Thành phố Hồ Chí Minh, Vietnam Distribusion Technologies GmbH Full time

    We are shaping the future of travel and building the largest global network of transport providers and retailers. Having grown 10x in the past year, we are one of the fastest growing startups in travel. Backed by four leading VCs (TQ Ventures, Creandum, Northzone, and Lightrock), and now, following our recent €80 m Series C, we are ready to push...

  • HR Specialist

    3 weeks ago


    Ho Chi Minh City, Vietnam Tech Data Full time

    **Job Purpose**: As a HR Specialist, you will be responsible for providing end-to-end operational HR services, support HR systems and programs to achieve high standard of service delivery for the business and employee experience. **Responsibilities**: **Recruitment: (60%)** In charge of recruitment process including: - Follow up with hiring managers to...


  • Ho Chi Minh City, Vietnam Nestle Full time

    **POSITION SNAPSHOT** - Location: Head Office, Ho Chi Minh City - Company: Nestlé Viet Nam - Position: IT Data Analytics Specialist - Full-time **A DAY IN THE LIFE ** 1. Contribution to IT Strategy by facilitating exploration through POC/POV - under the supervision and guidance of her/his primary Community of Practice Lead and Product Group Manager based...


  • Ho Chi Minh City, Vietnam Tech Data Full time

    The Business Development Manager is the main interface between Tech Data partners & Supplier, including the End Customer of the Partner. The BDM has overall responsibility for achieving the sales & profit targets for the related product groups and creating the highest return for both Tech Data & the supplier. BDM is primarily responsible for business...

  • Payment Operations

    4 days ago


    Ho Chi Minh City, Vietnam JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The role requires a combination of technical expertise in payment processing, leadership skills, regulatory knowledge, and a focus on operational excellence to ensure efficient and compliant handling of payment processing. As a Payment Operations Senior Associate, you will be tasked to manage a team, ensuring compliance with regulations,...


  • Thành phố Hồ Chí Minh, Vietnam VNG Full time

    The Marketing Associate Executive (Operations) is responsible for supporting the Zalopay User Growth team in daily promotion management, data tracking and administrative work. The Associate Executive will be internally trained to be proficient in core technical tools required, such as basic data query, CRM management and campaign platforms. The Associate...


  • Ho Chi Minh City, Vietnam Skedulo Full time

    Skedulo Introduction: We are Skedulo, the world's leader in scheduling and workforce management software. In response to COVID-19, we have partnered with government bodies and healthcare organizations worldwide to bring the fight against COVID. We are driving the roll-out of vaccine programs at scale internationally and playing our part in helping the world...


  • Ho Chi Minh City, Vietnam Jolie Siam Full time

    **JOB DESCRIPTION**: **During the first year**: The Business Transformation Associate Manager will be responsible for overseeing the implementation of the financial system within the company and driving long-term development initiatives within the department. You will play a crucial role in ensuring the successful execution of the project and will continue...


  • Ho Chi Minh City, Vietnam DiCentral Full time

    **Integration Mapping Specialist (Data Analyst)**: DiCentral - Ứng Tuyển SQL Database ERP - Đăng nhập để xem mức lương - Tầng 5, Tòa nhà helios, đường số 3, lô số 6, Công viên phần mềm quang trung, Phường Tân Chánh Hiệp, District 12, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **3 Lý Do Để...


  • Ho Chi Minh City, Vietnam Bosch Group Full time

    Company Description - The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology,...


  • Thành phố Hồ Chí Minh, Vietnam Prime Solvers LLC Full time

    **Job Title**: Business Development Associate **Company**: Prime Solvers LLC (U.S.Based) **Location**: Remote **Work Hours**: 9 AM to 5 PM Eastern Time **About Prime Solvers LLC** Prime Solvers LLC is a U.S.based company specializing in government contracting and business development. Our mission is to deliver high-quality solutions and leverage valuable...


  • Ho Chi Minh City, Vietnam AMANOTES Full time

    **(Junior) Product Operation Specialist**: AMANOTES - Ứng Tuyển Product Manager Business Analyst Data Analyst - Đăng nhập để xem mức lương - 2nd floor, PaxSky Building, 26 Ung Van Khiem, Ward 25, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 19 phút trước **3 Lý Do Để Gia Nhập Công Ty**: - Attractive compensation &...


  • Ho Chi Minh City, Vietnam Tech Data Full time

    The Sr. Regulatory Compliance Specialist is a key position in the Regulatory Compliance organization. This position supports import, export and licensing functions and drives the daily compliance activities required under the company's trade compliance policy. Export Functions: The Sr. Regulatory Compliance Specialist is responsible for resolving potential...


  • Ho Chi Minh City, Vietnam Bosch Group Full time

    Company Description - The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology,...


  • Thành phố Hồ Chí Minh, Vietnam QIMA Full time

    **Company Description** About QIMA**: At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine...


  • Ho Chi Minh City, Vietnam VNG Full time

    Partner with other functional teams to establish the ongoing development of financial analysis reporting that support the business decisions and strategic goals. - Partner with business stakeholders to drive the annual planning lifecycle including all budgeting, forecasting and monthly management reporting. - Demonstrate strong financial analyzing skills to...

  • Order Operations

    7 days ago


    Ho Chi Minh City, Vietnam OPSWAT Full time

    OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...


  • Ho Chi Minh City, Vietnam Confluence Technologies Inc. Full time

    **Market Data Specialist -Equity** **HCMC-Vietnam** **Why Confluence?** Over the past several years we have undergone a great deal of positive change and growth to become the company we are today. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason...


  • Thành phố Hồ Chí Minh, Vietnam VNG Full time

    **About the Role**: We are seeking a dynamic and experienced Senior Legal Specialist (open to Associate Manager) to join our legal team. In this role, you will play a pivotal role in supporting VNG Group's growth through M&A activities and managing our global corporate structure. **Key Responsibilities**: - M&A Deal Execution: - Conduct thorough legal due...