Agent-at Your Service

We are currently recruiting for Airport Services Agent in Hanoi, Vietnam. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

**Job Number** 24032307 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls,...

**Job Number** 24055884 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls,...

We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Hanoi, Vietnam as Senior Airport Services Agent. Job Role Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company’s commercial and safety standards and procedures...

**Job Description**: - To welcome and check-in guests and to provide personalized service to every guest, both local and international. - To handle guestroom Key Cards, mails, messages and attend to guest inquires. - To check out guests and ensure that all payments are collected. Work Experience - Diploma in Tourism / Hospitality Management - Minimum 1...

**Job Number** 24048348 **Job Category** Reservations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Job Number** 24032851 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**About the role** We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based in Hanoi, Vietnam. Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Provide courteous and efficient service and if possible, respond to each and every guest request professionally and tactfully. 2. Give guest complete and immediate attention to any complaint and request. 3. Utilize the Property Management System (Opera), Key Card System, Passport Scanner, POS...

ABOUT THE ROLE - Crossian is a high - growth technology - driven e - commerce business. Behind our success is our people. As a start - up formed in 2020, we have created a fast - paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer...

**Job Number** 23203401 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

**Job Number** 24061846 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

**Job Number** 24033573 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance...

**Mô tả công việc**: (Mức lương: 8 - 12 triệu VNĐ) Welcoming guests Be well groomed at all time and maintain a friendly cheerful attitude To answer the telephone promptly according to the standard set by the hotel. Never let the phone ring more than 3 times Courtesy and politeness are to be observed at all times and freely communicate with...

Receiving customers’ & agents’ inquiries and sending quotations (Air/Sea Export) to customers, agents. - Smooth handling all nominated sea/air export shipment as per company’s standard operating procedure. - Issuance all relating documents including Booking Note, Invoice, Packing List, Shipping - Advice (export), Debit Note, Job Costing. - Issue PO to...

**Job Number** 23132395 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi (Province), Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

**Job Number** 23197281 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Ensures consistent delivery of personalized service when answering all incoming and outgoing calls with proper telephone etiquette and a calm demeanor. Be confident in answering questions regarding hotel’s offerings, guest room features and emergency protocols. Be the champion of the hotel’s...

**ABOUT ESOFT** Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide. Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative...

**Mô tả công việc**: (Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...