Distribution Compliance Manager

1 week ago


Hanoi, Hanoi, Vietnam Bảo Hiểm Nhân Thọ Phú Hưng Full time

ĐỊA ĐIỂM:
Hà Nội

  • Nội dung công việcMô tả công việc

JOB PURPOSE


An additional level of manager is needed to handle violations of agent, conduct on-site reviews and implement compliance training programs to the Agency Force.

Assist Head Compliance in establishing and enhancing compliance management in the Northern Region.

JOB DESCRIPTION

Organization Context

  • Support Distribution Compliance to investigate violation cases and provide timely actions to minimize potential risk for the company.
  • Monitoring compliance of agents in connection with the company policies and procedures as from time to time issued/amended/supplemented.
  • Provide necessary training/sharing to agents as required for compliance purposes.
  • Provide monthly report on agency force's violations and related on time.
  • Establish and monitor the database and compliance system.
  • Task assignments by Head of Distribution Compliance.

Key Accountabilities

  • Assist Head Compliance to promote and strengthen compliance culture in the Northern region and nationwide.
  • Work closely with Territory and sales force in Northern for purposes of compliance training and handling violations of agent.
  • Understanding of compliance requirements for insurance industry and related issues.
  • Support Head Compliance to establish the Compliance system, policies, procedures, guidelines and relevant forms/templates are in place.
  • Conduct review polices, guidelines & procedures of Distribution Compliance as required and on time.
  • Handle violations of agent and ensure staff's reporting are accuracy & efficiency.
  • Work closely with Agency force for purposes of monitoring agency compliance with the Company regulations & guidelines.
  • Provide professional advice and feedback in relation to agency force's compliance.
  • Handle all customers' complaints against sale force
  • Handle and investigate violation cases of agency force in a timely manner.
  • Be able to organize/chair meetings and ensure to provide appropriate and efficient solutions for these cases.
  • Be able to negotiate, be confident and independent during the process of investigation and handling violations
  • Understand company's system and procedures of Compliance as well as related functions/departments so as to come up with accurate and appropriate solutions.
  • Ensure customer benefits are protected.
  • Prepare and submit department reports on time.
  • Conduct onsite review agency force's activities & compliance training at all sales offices.
  • Coordinates to, reports to IAV/MOF particularly relevant to agency compliance.
  • Other task assignments by Head Compliance.
Yêu cầu công việc

  • Bachelor's degree in related field (Law and/or Commerce, Economics)
  • At least 23 years of related work experience in insurance (law, compliance )
  • Good at drafting in English.
  • Fluent English and Vietnam.
  • Microsoft office skills are compulsory requirements.
  • Able to work independently and work under pressure.
  • Good report writing and communication English.
  • Meet deadlines
  • Good negotiation
  • Hardworking, honest, service minded and responsible
  • Good relationship with related departments
  • Knowledge and experience in investigation are required
  • Problem solving, analysis, negotiation & presentation skill
  • Strong analytical skills


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