Inside Sales Representative

2 weeks ago

Hanoi, Hanoi, Vietnam Avnet Full time

Job Summary:

Principal Responsibilities:

  • Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
  • Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
  • Promptly and accurately responds to prospective or existing customer information requests.
  • Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
  • Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
  • Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
  • Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
  • Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
  • Other duties as assigned.

Job Level Specifications:

  • Acquires basic skills through work experience or formal training to perform routine tasks.
  • Tasks are routine, repetitive and manual in nature with mínimal complexity or variation and specific to the job.
  • Work is performed under supervision with detailed instructions. Priorities are provided for performing work.
  • Interacts mostly with immediate peers within assigned customers/teams. Based on nature of the role, may respond to requests from others in the organization.
  • Impact of decisions is primarily contained to the work of the job.

Work Experience:

  • Typically requires less than one year of related experience.

Education and Certification(s):

  • High School Diploma or equivalent

Distinguishing Characteristics:

  • Possesses knowledge of products or services typically for a specific brand or line of business.
  • Exhibits the ability to deliver solutions for small and less complex accounts.
  • Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
  • Beginning demonstrated knowledge of systems such as SAP, ERP, order management.
  • Basic Excel skills, Microsoft office suite and Outlook.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

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