![Công ty TNHH Mediastep Software Việt Nam](https://media.trabajo.org/img/noimg.jpg)
Customer Service Leader
2 weeks ago
- Monitor and improve processes to improve KPIs, customer experience, and work productivity.
- Proactive at solving problem, collaborate with other groups / departments to achieve business goals.
- Develop training plans for your team members.
- Forecast of daily workload and peak time, plan to complete backlog but still maintain KPIs.
- Team leader experience: at least 2 years, team size from 10
- Experience with ecommerce/logistic industry or relevant industries.
- Willing to support customers every time they need.
- Willing to travel as needed to meet clients and attend events for renew, upsell,...
- English or Chinese: fluently
- Base salary: negotiable gross)
- KPI bonus
- Annual trip
- 15 days annual leave
- Insurance full gross salary
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Customer Service Leader
2 weeks ago
Hanoi, Hanoi, Vietnam CÔNG TY TNHH MEDIASTEP SOFTWARE VIỆT NAM Full timeWe are looking for Customer Service Lead to join our team and provide the best service to our customerYou will working at the newest O2O e-commerce platform at Viet Nam. English - Chinese - Vietnamese spoken. You will lead customer service team and provide the best customer service to our customer.YOUR SKILL AND EXPERIENCE Team leader experience: 2 years,...
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Customer Service Leader
2 weeks ago
Hanoi, Hanoi, Vietnam PepsiCo Full timeOverview: To ensure purchase orders from customer can be processed ontime and accuracy and deliveries and billing documents can be action. Be the contact point of Sales/ Customers to work crossfunctionally (QA, Finance, Planning, Logistics ) to settle issues related to sales operation. To ensure all the information relevant to customer orders is delivered to...
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Hn - Customer Service Team Leader
2 weeks ago
Hanoi, Hanoi, Vietnam OPENASIA GROUP Full timeJOB BENEFIT Laptop Insurance Travel opportunities Allowances Incentive bonus Health checkup Training & Development Salary review Business Expense Annual Leave Develop and implement a strategy for customer service with the overall objective of improving customer satisfaction, operational efficiency and quality of service, encompassing investment /...
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Customer Service Supervisor
2 weeks ago
Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full timeHRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 15/02/2023Applications 0Views 13Job Detail: Offerd Salary (USD) Login to view salary Career Level Team leader/ Supervisor Experience 57 Years Gender Male/Female Sector Hanoi, Ha Nam, Hung Yen Industry Customer Service, Production, ConsultingOur client is a foreigninvested company, now...
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Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam công ty tnhh công nghệ và giải pháp phần mềm crossian Full timeABOUT THE ROLE Crossian is a high- growth technology- driven e- commerce business. Behind our success is our people. As a start- up formed in 2020, we have created a fast- paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer LTV by...
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Customer Service Representative
2 weeks ago
Hanoi, Hanoi, Vietnam Công ty TNHH Esoft Vietnam Full timeMô tả công việc:(Mức lương: Thỏa thuận)To provide customer care: Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. Follow up proactively with production to "warn" customers on the delivery status and delivery difficulties....
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Customer Service Representative
2 weeks ago
Hanoi, Hanoi, Vietnam esoft systems Full timeABOUT ESOFTEsoft is one of the world's leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and...
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Accounting & Tax Advisory Service Leader
2 weeks ago
Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full timeHRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 29/03/2024Applications 0Views 666Job Detail: Offerd Salary (USD) Login to view salary Career Level Team leader/ Supervisor Experience N/A Years Gender Male/Female Sector Hanoi, Bac Ninh, Hung Yen Industry Accounting/Finance/Audit, ConsultingOur client is a foreigninvested company, now...
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Accounting & Tax Advisory Service Leader
2 weeks ago
Hanoi, Hanoi, Vietnam Headhunter HRchannels Group Full timeHeadhunter HRchannels GroupFloor 12A, MD Complex, 68 Nguyễn Cơ Thạch, Nam Từ Liêm, Hà Nội View om MapPost Date: 14/03/2023Applications 2Views 1703Job Detail: Offerd Salary (USD) Login to view salary Career Level Team leader/ Supervisor Experience 35 Years Gender Male/Female Sector Hanoi, Bac Ninh, Hung Yen Industry Accounting/Finance/Audit,...
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Customer Service Agent
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty Cổ Phần Thương Mại Điện Tử Greenmazing Full timeMô tả công việc:(Mức lương: triệu VNĐ) Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support. Coordinate with Suppliers and partners to update and monitor the Customer's orders ( Quality, Shipping Leadtime, Payment issue,etc) Work...
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Hn - CRM Team Leader (Customer Service &
2 weeks ago
Hanoi, Hanoi, Vietnam OPENASIA GROUP Full timeJOB BENEFIT Laptop Insurance Travel opportunities Allowances Incentive bonus Health checkup Training & Development Salary review Business Expense Seniority Allowance Annual Leave Develop and implement a strategy for customer service with the overall objective of improving customer satisfaction, operational efficiency and quality of service, encompassing...
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Customer Service Partner
2 weeks ago
Hanoi, Hanoi, Vietnam Sealed Air Full timeSealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights...
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Customer Service Executive
2 weeks ago
Hanoi, Hanoi, Vietnam Device and Module Solutions (DMS) Full timeJob Title:Customer Service ExecutiveBusiness Company:Device and Module Solutions (DMS)Location:Hanoi, VNEmployment Type:Fixed TermAbout OMRON Asia PacificOMRON began life in 1933 as Tateisi Electric Manufacturing Co. We have come a long way since. Today, our APAC network covers over 10 countries with more than 5,200 employees. They form the backbone of our...
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Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full timeHRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 10/04/2023Applications 0Views 32Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Female Sector Hanoi, Bac Ninh, Hung Yen Industry Sales FMCG, Cosmetics/ Fashion/ Luxury, Sales Health Care ProductOur client is a foreigninvested company,...
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Assistant Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam DKSH Full timeLocation:Yen Bai, VNJob SummaryProvide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelinesGeneral Responsibilities Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources Follow and...
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Customer Service Executive/ Service Planner
2 weeks ago
Hanoi, Hanoi, Vietnam Rentokil Initial Full time_Handle Customer Service Activities_ Planning and contacting customer for daily service schedule:Manage service plan and documentation support: Checking planning activities weekly to ensure the manpower, time effectiveness, travelling including minimum overtime before service schedule is confirmed. Sending visit notifications to customers on a monthly basic...
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Customer Services
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty TNHH Bảo Hiểm Shinhan Life Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận) Position objective: Responsibible for daily CS works. Ensuring all relevant communications and data are updated and recorded into the system. Understanding customer's needs to recommend systems that support those needs. Responsibilities: Receive additional documents, policy change request, claim request...
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Retail Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam Shinhan Bank Full timeWork LocationHa NoiJob LevelExperienced (Non - Manager)Job TypePermanentExperiencesNo ExperienceSalaryNegotiableIndustryAdvertising / PR / Communications, Administrative / Clerical, Accounting / Auditing / Tax, Banking, Customer ServiceDeadline to Apply17/03/2023Job Benefit: Insurance Health checkup Training & Development Salary review To ensure timely,...
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Air Freight Customer Service
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty TNHH Eusu Logistics Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)Job Overview: Air Freight Customer Service in HanoiPosition Title: Customer Service ExecutiveCorporate Unit: EUSU Logistics Co. Ltd - Ha Noi BranchLocation: Hanoi OfficeReporting to: Air team leader Hanoi OfficeContract Type: Full timeStaff Responsibility: NoRole Summary: Receive booking...
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Customer Service Staff
2 weeks ago
Hanoi, Hanoi, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...