![Jabil Circuit](https://contents.bebee.com/companies/mx/jabil/avatar-sPF29.png)
IT Support Specialist Ii
2 weeks ago
With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider.
We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands.
We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.
- Support any resource on projects as assigned.
- Load & verify software packages. Troubleshoot and resolve end user issues.
- Resolve site level Incident management.
- Provide Support via phone for offsite users.
- Purchase software and hardware via the P.O. Process.
- Provide Maintenance and Support of Audio Visual equipment.
- Perform basic level of support for users on IT baseline apps.
- Responsible for monitoring the Service Desk system queue and resolve tickets in a timely manner.
- End user technical assistance.
- Installs, identifies, and repairs hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
JOB REQUIREMENTS
- Bachelor Degree in Information Technology or related field is preferred
- At least one year of experience as IT Helpdesk/IT Support position.
- Must have a serviceoriented attitude, customer focus, sense of urgency, and professional demeanor.
- Ability to understand network and system architecture
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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