Specialist Sales Support

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Rijk Zwaan Việt Nam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

Sales Support RZ office: 29 A Nguyen Dinh Chieu, Dist 1, Hochiminh city

  • Planning and Logistic
  • Ensure that seeds are available on time, in the right quantity and quality in accordance with the planning
  • Supporting for import (and export) of seeds both commercial and for breeding purposes include document process
  • Inform Sales Representative / Crop Specialist / Account Manager about availability and pending orders (if applicable share with Specialist Customer Service)
  • Confirm the receipt of the trial seeds and take care of the division of the seeds per Sales Representative
  • Customer Service (in some subs this is a dedicated job)
  • Carry out the entire process from receiving questions from clients and colleagues about orders and seed availability till the shipment of the seeds to clients and after sales
  • Be the first point of contact for the Sales team and clients about orders and availability
  • Book orders and prepare invoices
  • Adapt the price list
  • Execute actions after requests from the Sales team in view of new prices, special deals or special conditions
  • Report to the Sales team and manager about progress of sales, gaps between budget & realization
  • Support the manager by giving input for the Control Report
  • Play a role in solving complaints by gathering info and communicating to the supply
- and/or complaints team in the Netherlands

  • Create return notes and credit notes
  • Stock control (in some subs this is a dedicated job)
  • Responsible for stock control and shipping orders to clients
  • Receive and administer the seeds
  • Pick, pack and prepare the commercial orders
  • Manage warehouse and stock control
  • Responsible for expedition and freight quotation
  • Check shelf life of seeds
  • Make a destruction plan for expired seeds in coordination with the responsible supply team
  • Communication
  • Be responsible for the communication regarding seed supply to relevant stakeholder
  • Be in contact with the local Sales team and local finance team
  • Client and market information
  • Ensure that all required data in CRM and/or Agora is accurate and reliable in cooperation with commercial colleagues
  • Be a local key user for CRM (optional) o Train local CRM users o Train local users on Qlick Sense o Signal bottlenecks and suggest improvements in the system o Implement (changes in) the system

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Attractive salary

Medical insurance

Professional working environment

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

Requirements for the Specialist Sales Support

  • Bachelor degree
  • Minimal 3 years of working experience, preferable experience in seed business
  • Proactive
  • Planning & organisational skills
  • Handson attitude
  • Customer Service oriented
  • Focus on building long term relations
  • Analytical skills
  • Team player
  • Excellent communication skills
  • Accurate and organized
  • Excellent in English
  • Like to work in an international setting

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Hành chính Văn phòng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tư Vấn Doanh Nghiệp (B2B)

Đại Học
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