![Telestar](https://media.trabajo.org/img/noimg.jpg)
Technical Support Specialist/it Helpdesk Specialist
1 week ago
Giới thiệu:
We help companies extend their business.
Build your specialized team in sales, customer support, tech support or lead generation and see how we can make your business grow while saving time and money.
Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases.Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity.
Research, diagnose, and recommend appropriate solutions or workarounds to customers.
Collaborate with internal teams to escalate complex issues and ensure timely resolution.
Use our dedicated system to set up an account, and then follow up and make sure the account is set up successfully.
Monitor all activities by using our system.Guide customers through step-by-step solutions, ensuring their understanding and satisfaction. WORKING TIME
Monday - Friday: From 13:00 - 22:00
JOB REQUIREMENTS
Strong verbal and written skills in English.
University/College degree in information technology, computer science or any related fields.
Proven experience as a Tech Support Specialist or similar role.
Familiarity with common troubleshooting tools and remote support software.
Excellent problem-solving and analytical skills with the ability to prioritize and manage multiple tasks.
Strong customer service orientation and the ability to communicate technical concepts to non-technical individuals effectively.
Ability to work independently and collaboratively as part of a team
BENEFITS:
Work in a dynamic and flexible environment. (no dress code, pantry full of snacks and coffee)
Team building, Happy Hour every week.
Social insurance and annual leave are based on the Vietnam Labour Code.
Incentives will be added based on employee performance.
A 13th-month bonus is provided based on performance.
Địa điểm làm việc:
TPHCM
Lương: 11000K K VND một tháng
Loại hình công việc:
Thỏa thuận thời gian
Yêu cầu:
Quyền lợi:
Bảo Hiểm Y Tế, Chế độ bảo hiểm, Khu vực giải trí, Thưởng Lễ-Tết, Thưởng Tháng 13
Hạn nộp:
Kinh nghiệm: - 2 năm
Bằng cấp:
Cao đẳng
Lĩnh vực:
IT/CNTT -IT Phần cứng, Mạng,IT Phần mềm;Bán hàng, Kinh Doanh -Tư vấn - CSKH
Số lượng cần tuyển: 1
Giới tính:
Không yêu cầu
-
IT Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Jollibee Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)We are looking for a highly capable IT support specialist to provide technical assistance to stores. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment...
-
Technical Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Telestar Full timeMô tả công việc:(Mức lương: triệu VNĐ)- Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases.- Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity.- Research, diagnose, and recommend appropriate solutions...
-
Data & Tech Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Informa Markets Full timeCompany Description Informa PLC is a leading international events, intelligence and scholarly research group.**Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Junior Technical Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Skedulo Vietnam Full time**Skedulo is hiring a Technical Support Specialist in our Vietnam office, working in the Vietnam timezone, that will work closely with our Engineering, Product, Dev Ops, and Customer Success Teams globally.Key Objectives and Responsibilities: Demonstrate efficient work practices to ensure objectives and service level agreements (SLAs) are met. Assisting in...
-
Junior Technical Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Skedulo Full timeSkedulo Introduction:Here at Skedulo, we're on a mission to support the 2.7 billion people in the world—and the companies that employ them—who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile workforces.The...
-
Technical Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Sumsub Full timeSumsub is a global verification provider aiming to make verification processes simple, friendly, and secure for businesses and their users. Sumsub's all-in-one verification platform secures every step of the customer journey. More than 2000 global companies use this platform to verify users, businesses, and transactions, orchestrate their verification...
-
Technical Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam HRchannels Group - Headhunter Vietnam Full timeHRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 04/05/2023Applications 0Views 18Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 57 Years Gender Male/Female Sector TP.HCM, Binh Duong, Dong Nai Industry Construction/ Civils, Sales Building MaterialOur client is a foreigninvested company, now looking...
-
Specialist, Operations Support
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam 2C2P Full timeSpecialist, Operations Support:Vietnam, Ho Chi Minh City | Full Time | Operations2C2P is looking for a Specialist, Operations Support to join its growing team in Vietnam. If you have the right skills, qualifications & experience and are looking for a rewarding career, don't wait Join us and share our vision in providing the best payment services.Strong...
-
Technical Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Skedulo Vietnam Full timeSkedulo Vietnam***- An Phú Plaza, Ly Chinh Thang street, Vo Thi Sau ward, District 3, Ho Chi Minh- Hybrid- Posted 11 hours ago- Skills: EnglishAgileSystem AdminTop 3 reasons to join us:MacBook Pro provided Learning & Development stipend: $125 per year Medical Benefits for Employees, Spouses & ChildrenJob description: The Senior Technical Support Specialist...
-
Internal Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Ansarada Full timeWhat's the job about?Ansarada is seeking anInternal Support Specialist with a proactive mindset, who not only has technical expertise but also exceptional people skills. As someone who gets excited about security, scalability, automation, and resiliency, you'll be ready to take on any challenge that comes your way.Your natural curiosity and ability to...
-
Technical Product Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Hewlett Packard Full timeWhat a Technical Product Specialist (PC & Print) does at HP:Act as a point of contact for CRT/BEM/Technical escalations related to both print and PC products. Gather feedback from customers, sales teams, and partners to collaborate with regional teams in driving product improvements. Utilizes technical knowledge to operate a designated technology area (e.g.,...
-
Technical Support
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam TelestarVN Full timeOVERVIEWWe are seeking a dedicated and knowledgeable Technical Support Specialist to join our team.ROLE AND RESPONSIBILITIES Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases. Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network...
-
Sales Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Fe Credit Full time**Phúc Lợi**:- Bảo hiểm- Phụ cấp- Thưởng- Chăm sóc sức khỏe- Tăng lương- Chế độ nghỉ phép**Mô Tả Công Việc**:Mục tiêu:- Chịu trách nhiệm hỗ trợ bộ phận Kinh Doanh; theo dõi các hoạt động bán hàng của nhóm bán hàng, báo cáo kết quả thực hiện lên cấp quản lý nhằm đạt mục...
-
Warehouse Technical Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Lego Manufacturing Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)Core Responsibilities: Support during device installation, part of the take over evaluation team Managing the technical documentation from supplier in to LEGO standards Communication with suppliers and ordering of new technical equipment Managing the regular services and technical inspection of all...
-
Specialist Sales Support
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Rijk Zwaan Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận)Sales Support RZ office: 29 A Nguyen Dinh Chieu, Dist 1, Hochiminh cityPlanning and Logistic Ensure that seeds are available on time, in the right quantity and quality in accordance with the planning Supporting for import (and export) of seeds both commercial and for breeding purposes include document...
-
Customer Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận) Help customers to use our ticketing product in the most efficient way by providing technical support to analyze, reproduce, and identify the root cause of various software glitches across various modules. Research, diagnose, and analyze Customer issues with accurate solutions. Ensure Issue Resolution...
-
IT Software Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam MERCK VIETNAM COMPANY Full timeIT Software Specialist (.NET, C#, SQL):MERCK VIETNAM COMPANY- Ứng Tuyển.NET C# SQL- Đăng nhập để xem mức lương Level 9, CentrePoint, 106 Nguyen Van Troi Street, Phu Nhuan, Ho Chi Minh Xem bản đồ Tại văn phòng 1 giờ trướcMô Tả Công Việc:A career at our company is an ongoing journey of discovery: our around 56,000 people are...
-
Digital Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Straumann Group Full timeThis position focuses on conducting trainings and education in Vietnam and Indochina. The Digital Support Specialist would need to be working at a high level of independence across Ortho Business Unit (OBU) and the Implant Business Unit (IBU) with strong communication and training skills to train and inspire and influence change of habits in training...
-
IT Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam AlignTech Full timeJoin a team that is changing millions of lives.Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...
-
IT Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Jabil Việt Nam Full timeMô tả công việc:(Mức lương: Thỏa thuận) Support any resource on projects as assigned. Load & verify software packages. Troubleshoot and resolve end user issues. Resolve site level Incident management. Provide Support via phone for offsite users. Purchase software and hardware via the P.O. Process. Provide Maintenance and Support of Audio Visual...