Customer Service Manager

Big foreign firm International working environment Attractive salary packageROLES AND RESPONSIBILITIES Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. Responsible in the overall management of a national service partner...

SCOPE OF WORKManage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenantsAdministrative tasks Receive all calls from residents or tenants; Manage taxi service; Manage information about parking lots; Manage access cards; Manage express delivery service; Provide newspaper for tenants...

Improve customer service experience, create engaged customers and facilitate organic growthEnsure SKUs information, pricing are updated on company systemRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowermentControl resources and utilize assets to achieve qualitative and...

Customer Service Manager Responsibilities Strategically lead the customer service department to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. Create processes to achieve the goals and objectives of the customer relations department given by the Top Management....

Mô tả công việc:(Mức lương: Thỏa thuận) To be responsible for the direct supervision and support of the Customer Service Representative staff in the clinic To ensure that the highest standard of customer service is provided in full accordance with both the company and clinic standard operating policies and procedures (POP's). To have a...

HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 02/08/2023Applications 1Views 50Job Detail: Offerd Salary (USD) Login to view salary Career Level Manager Experience > 10 Years Gender Male/Female Sector TP.HCM, Binh Duong, Dong Nai Industry Customer Service, Production, Purchasing/ Supply ChainOur client is a foreigninvested company, now...

**Mô tả công việc**:(Mức lương: Thỏa thuận)- Co-ordinate Sale manager, Document staff and customer to arrange all logistics job.- Managing and arranging booking with shipping or air lines, co-loader in accordance with customer's export/import plan.- Following and Handling all shipments job: customs clearance, trucking....- Solving all problems...

Mô tả công việc:(Mức lương: Thỏa thuận) Key ResponsibilitiesCustomer Service Management: Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. Monitor customer service performance metrics and continuously improve customer satisfaction...

Sales & Customer Service Management ExecutivesDate:1 Apr 2024Location: Ho Chi Minh City, East Asia, VNCompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform...

Mô tả công việc:(Mức lương: triệu VNĐ) Build, implement, and manage processes that optimize customer experience and sales operations Work closely with leadership to design and implement plans to achieve sales objectives. From marketing to operations to technology Understands and knows HOW to build KPIs, and more importantly, HOW to motivate and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Department: Customer servicesSalary: negotiableCommitment: Full TimeLocation: Hồ Chí MinhJob description:Lixibox is a full-stack one-stop omni-channel solution for luxury affordable brands to reach GenZ consumers in Vietnam, one of the fastest growing region in the world. She focuses on optimizing operation by leveraging an in-house agency and the...

Location: Ho Chi Minh, VietnamSubsidiary: Rohlig Vietnam LimitedCountry: VietnamStart:ASAPResponsibilities To provide quality liaison services between clients, overseas agents, suppliers and partners, and interoffice departments, whilst supporting Sales/Operations where appropriate, with a view to achieving and exceeding targets set in terms of quality of...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

RESPONSIBILITIES: Provide solutions to recovery service, and improve customer satisfaction; Clarify the customer's complaints, resolve customer issues and provide solutions to recovery service, and improve customer satisfaction; Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels;...

DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Mô tả công việc:(Mức lương: Thỏa thuận) Handle day to day customer service operations for Axinan Vietnam, including: Doing policy activation Supporting claim settlement Providing policy services, Giving feedback to customers/partners/agents, resolving conflicts, queries and at the same time ensuring a high customer satisfaction level; Ensure...

Mô tả công việc:(Mức lương: Thỏa thuận)Job description: Supervise and delegate tasks to the CS Team. Provide training sessions and monitor the performance of the CS staffs. Define and communicate the business KPIs and targets to the business development team on a regular basis. Lead the CS Team to reach the Sales targets and expand market...

Mô tả công việc:(Mức lương: Thỏa thuận) ACTIVITIES Key Interfaces: Sales & Marketing, Operations, Logistic, Warehouse, Finance department. Work as frontline: Responsible for receiving customer complaints/feedbacks/requests then coordinating with internal functions to ensure customer issues/complaints/queries are resolved and communicated back...

업무 설명서:근무지:Vietnam - Ho Chi Minh City포스팅 날짜:Mar _ Why Haleon?_:Hello. We're Haleon. A New World-Leading Consumer Health Company. Shaped By All Who Join Us. Together, We're Improving Everyday Health For Billions Of People. By Growing And Innovating Our Global Portfolio Of Category-Leading Brands - Including Sensodyne, Panadol, Advil,...