Customer Services Knowledge Management Specialist

Ho Chi Minh City | SECUTIXCustomer Services Specialist (SQL, Kibana, Salesforce, Dynamics365) | Ho Chi Minh City | SECUTIX:Job number250Date postedJan 24, 2024Job categoryProfessional ServicesLevel of experience0 to 3 yearsJob typeFull timeEmployment typeFull-timeWork siteHo Chi Minh CityCompanySECUTIXHello future ELCAtiansELCA Vietnam is a growing and happy...

SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets.In this role:We are currently seeking an experienced Customer Services (L2 Support) Specialist who will...

About UsFlywheel SEA (formerly known as Intrepid Group)Ascential GroupWith more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange.About the RoleAs a Customer Service Specialist, you will be...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Mô tả công việc:(Mức lương: Thỏa thuận) Help customers to use our ticketing product in the most efficient way by delivery diverse technical services requests according the standard service catalog: product configurations, online shop CSS customization, Thirdparty Interface activation, seat map edition, Analyze technical service requests from...

Improve customer service experience, create engaged customers and facilitate organic growthEnsure SKUs information, pricing are updated on company systemRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowermentControl resources and utilize assets to achieve qualitative and...

Mô tả công việc:(Mức lương: Thỏa thuận) ACTIVITIES Key Interfaces: Sales & Marketing, Operations, Logistic, Warehouse, Finance department. Work as frontline: Responsible for receiving customer complaints/feedbacks/requests then coordinating with internal functions to ensure customer issues/complaints/queries are resolved and communicated back...

Mô tả công việc:(Mức lương: Thỏa thuận) To be responsible for the direct supervision and support of the Customer Service Representative staff in the clinic To ensure that the highest standard of customer service is provided in full accordance with both the company and clinic standard operating policies and procedures (POP's). To have a...

Capability HO Khác Department Trung tâm Ngân hàng số LioBank Job posted on Aug 29, 202 Employee Type Nhân viên chính thứcWho you are: Purposeful, energetic, responsible, customeroriented, and enthusiastic about new products. Ready to learn new and interesting information about banking products, cards and Fintech processes. Ability to work in an...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...

Customer Service Manager Responsibilities Strategically lead the customer service department to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. Create processes to achieve the goals and objectives of the customer relations department given by the Top Management....

SCOPE OF WORKManage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenantsAdministrative tasks Receive all calls from residents or tenants; Manage taxi service; Manage information about parking lots; Manage access cards; Manage express delivery service; Provide newspaper for tenants...

5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion 4+ years of experience in a customerfacing role, engaging with customer executives, technologists and/or partners to solve business problems with...

The Service Excellence & Training Team provides quality assurance, detailed guidance, coaching, and training on sales processes, programs and systems in a manner which ensures total quality and exceptional customer service.ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Team player and role model who motivates teams to provide excellent customer service. Assists with...

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...

Main duties: Technical clarification of inquiries in coordination with the technical specialists (Tech. Support) as needed Clarification of material availability and coordination of the fastest possible delivery date with the responsible departments (planning, shipping, warehouse), Coordination of service visits for technicians at customer site Creation and...

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.- Your Role :You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer...

The Sr Customs and Trade Specialist applies in-depth knowledge of global trade to facilitate trade and ensures compliance with all import and export regimes and various other agency regulations globally, through strategic engagement with internal customers and external agencies and associations. Develops, implements and/or manages sub-sets of programs within...

**Careers That Change Lives**Together, we will change healthcare worldwide. Join us in our Mission to alleviate pain, restore health and extend life worldwide. Let's work together to address the universal healthcare needs and improve patients' lives, optimize costs and efficiencies, and expand global access. Together, we can make a real difference in the...

Key Responsibilities Set up and Manage on customer master data; Work with CC sales team and customers to finalize Sales Order confirmation; Work closely with CC sales team on improving customer satisfaction; Manage on sales order end to end process including:clarify order spec from customers and production;- actively co-operate with sales team/customer/...