Customer Service and Logistic Manager

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Haleon Full time

업무 설명서

:

근무지

:

Vietnam - Ho Chi Minh City

포스팅 날짜

:

Mar

_ Why Haleon?_

:

Hello. We're Haleon. A New World-Leading Consumer Health Company. Shaped By All Who Join Us. Together, We're Improving Everyday Health For Billions Of People. By Growing And Innovating Our Global Portfolio Of Category-Leading Brands - Including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, And Centrum - Through A Unique Combination Of Deep Human Understanding And Trusted Science. What's More, We're Achieving It In A Company That We're In Control Of. In An Environment That We're Co-Creating. And A Culture That's Uniquely Ours. Care To Join Us. It Isn't A Question.

:

Job Purpose

:

Play An Integral Role In Logistics Processes To Support The Delivery Of Superior Customer Service Levels To Support The Commercial Ambition

:

Key Responsibilities

:

-
Management Of The Freight Forwarder And Customs Clearance LSP's Contract Through The Supplier Relationship Model Ensuring Agreed Service Levels Are Being Achieved.

:

-
Responsible For Shipping Documents/Customs Declaration Sheets Accuracy

:

-
Directly Contact With Customs Department Related To Clearance Process And Price Consultation Of FMCG To Ensure Service Levels Are Achieved

:

-
Follow Inbound Freight Processes

:

-
Management Of Payment To LSP And Distributor Related Spent

:

-
Primary Contact For Inventory Availability For The Commercial Business.

:

-
Ensure The Allocation Of Inbound Freight From CTS And Prompt Resolution Of Discrepancies. Understand Root Cause Of Issues And Remedy.

:

-
Follow Process For Tracking Of Inbound Freight Spend And Reporting Of Variances To Budget.

:

-
Coordination And Execution Of Re-Packing Activities Within The Market To Support The Commercial Business.

:

-
Management Of Scheduling Activities With The Re-Pack Facilities And Communication To The Commercial Business Of Product Availability

:

-
In Charge Of CERP System Transaction And E-Invoice.

:

-
Ensure Compliance With GSK Quality And EHS Standards.

:

Ideally, We Are Looking For Someone With

:

-
Bachelor Degree In Business, Or Equivalent

:

-
Master Commercial Requirements Of The Market.

:

-
Contract Management

:

-
Freight Forwarding And Customs Clearance Knowledge.

:

-
Planning And Co-Ordination Of Re-Packing Activities

:

-
Strong Communication, Negotiation Skills

:

Diversity, Equity And Inclusion

:

At Haleon We Embrace Our Diverse Workforce By Creating An Inclusive Environment That Celebrates Our Unique Perspectives, Generates Curiosity To Create Unmatched Understanding Of Each Other, And Promotes Fair And Equitable Outcomes For Everyone.

:

We're Striving To Create A Climate Where We Celebrate Our Diversity In All Forms By Treating Each Other With Respect, Listening To Different Viewpoints, Supporting Our Communities, And Creating A Workplace Where Your Authentic Self Belongs And Thrives.

:

We Believe In An Agile Working Culture For All Our Roles. If Flexibility Is Important To You, We Encourage You To Explore With Our Hiring Team What The Opportunities Are.

:


At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon is an Equal Opportunity Employer.

All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.


Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment.

This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.



  • Ho Chi Minh City, Ho Chi Minh, Vietnam CÔNG TY TNHH PUDONG PRIME INTERNATIONAL Full time

    Manage and operate customer's request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly. Closely follow and get market situation update and inform this information to company's personnel to build market awareness within company Regulate and perform daily checking of carrier's update and inform all...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Thương Mại và Vận Tải An Pha Trần Full time

    **Mô tả công việc**:(Mức lương: Thỏa thuận)- Co-ordinate Sale manager, Document staff and customer to arrange all logistics job.- Managing and arranging booking with shipping or air lines, co-loader in accordance with customer's export/import plan.- Following and Handling all shipments job: customs clearance, trucking....- Solving all problems...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Sale Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Worldcraft Logistic LLC Full time

    JOB DESCRIPTION Coach, lead, and motivate staff to reach personal and departmental goals. Fulfil targets set for yourself and the sales team, as well as growth targets for volume and market share for the sales department. Collect and continuously update market information. Promote sales of ocean freight, consolidation, customs clearance, and domestic...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Totalenergies Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) ACTIVITIES Key Interfaces: Sales & Marketing, Operations, Logistic, Warehouse, Finance department. Work as frontline: Responsible for receiving customer complaints/feedbacks/requests then coordinating with internal functions to ensure customer issues/complaints/queries are resolved and communicated back...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam PERSOLKELLY Vietnam Full time

    Big foreign firm International working environment Attractive salary packageROLES AND RESPONSIBILITIES Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. Responsible in the overall management of a national service partner...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam ZIM Full time

    Respond to customs phone call inquiry. Ensuring highlevel documentation process: issue draft BL, final BL, releasing OBL, arranging tlx release, ect. Handling inquiry from customers. Fulfill other tasks as assigned by the managerRequirements: 4th year students or Freshgraduated is accepted Can work fulltime (8.00AM 5.30PM, Mon to Fri) within 6 months. Good...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Savills Vietnam Full time

    SCOPE OF WORKManage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenantsAdministrative tasks Receive all calls from residents or tenants; Manage taxi service; Manage information about parking lots; Manage access cards; Manage express delivery service; Provide newspaper for tenants...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam theodore alexander hcm Full time

    Improve customer service experience, create engaged customers and facilitate organic growthEnsure SKUs information, pricing are updated on company systemRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowermentControl resources and utilize assets to achieve qualitative and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Uponly NV Full time

    Customer Service Manager Responsibilities Strategically lead the customer service department to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. Create processes to achieve the goals and objectives of the customer relations department given by the Top Management....


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Develop and Manage Pricing Strategies:Develop and implement pricing strategies that align with the company's business objectives. Analyze market trends and competitors to identify opportunities and challenges in pricing. Establish pricing policies and procedures to ensure consistency and fairness. Manage...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Rohlig Vietnam Limited Full time

    Location: Ho Chi Minh, VietnamSubsidiary: Rohlig Vietnam LimitedCountry: VietnamStart:ASAPResponsibilities To provide quality liaison services between clients, overseas agents, suppliers and partners, and interoffice departments, whilst supporting Sales/Operations where appropriate, with a view to achieving and exceeding targets set in terms of quality of...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam ClearCorrect Full time

    Key Responsibilities Set up and Manage on customer master data; Work with CC sales team and customers to finalize Sales Order confirmation; Work closely with CC sales team on improving customer satisfaction; Manage on sales order end to end process including:clarify order spec from customers and production;- actively co-operate with sales team/customer/...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Chi Nhánh Công Ty TNHH Sức Khỏe Trọn Đời Tại Tp.Hồ Chí Minh Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) To be responsible for the direct supervision and support of the Customer Service Representative staff in the clinic To ensure that the highest standard of customer service is provided in full accordance with both the company and clinic standard operating policies and procedures (POP's). To have a...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Akzonobel coatings Viet Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Mô tả Công việc Work with Project team to pilot this project in Vietnam. Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, minmax order quantity and seasonality factor. Define material criteria, FSN...