Temporary Customer Service

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Axinan Việt Nam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

  • Handle day to day customer service operations for Axinan Vietnam, including:
  • Doing policy activation
  • Supporting claim settlement
  • Providing policy services,
  • Giving feedback to customers/partners/agents, resolving conflicts, queries and at the same time ensuring a high customer satisfaction level;
  • Ensure Customer Service SLA (Service Level Agreement) are met for all products by working closely with corporate headquarters, local management team, external parties and customers;
  • Document CS processes and FAQs; update them to meet the business development requirements and the satisfaction of customers/partners/agents;
  • Participate in other works of the Operations team: business figures reconciliation, procedure development, administrative task;
  • Other tasks as assigned

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

To work in the largest insurance technology company in Southeast Asia
To learn and practice in a flexible working environment, putting work efficiency first
To contact and learn with the largest partners in the market in all business fields.

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • University degree in business management, service management, insurance or the like;
years experience in customer service

  • Good logical and structural thinking, strong sense of responsibility, customeroriented mind and resultoriented mind;
  • Excellent written and verbal communication, presentation and interpersonal skills are a necessity to communicate effectively and accurately to our customers;
  • Experience in using management softwares is prefered;
  • Ability to multitask, prioritize, work in a team and independently, manage time effectively
  • Fluent in written and spoken English & Vietnamese.

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Đại Học
Không yêu cầu

  • Ho Chi Minh City, Ho Chi Minh, Vietnam Savills Vietnam Full time

    SCOPE OF WORKCustomer Service Officer will be overall responsible for the day-to-day operations of the counter area as well as front office area. Customer Service Officer is the connection between residents and property managers;Daily tasks Receive and timely transfer external phone calls to the individual or department involved; Provide basic project...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Cổ Phần PHC Media Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Key ResponsibilitiesCustomer Service Management: Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. Monitor customer service performance metrics and continuously improve customer satisfaction...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam growthfn Full time

    a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative.Responsibilities: Resolve customer inquiries and complaints in a professional and efficient manner Process orders, returns, and...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Eco Clean Thành Phố Hồ Chí Minh Full time

    Mô tả công việc:(Mức lương: triệu VNĐ) Build, implement, and manage processes that optimize customer experience and sales operations Work closely with leadership to design and implement plans to achieve sales objectives. From marketing to operations to technology Understands and knows HOW to build KPIs, and more importantly, HOW to motivate and...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam PASONA N A, INC. Full time

    Main Responsibilities: To respond and ensure the customer inquiries and requests are addressed in a timely manner. To coordinate with the sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met. To handle customer complaints according to the Company procedures and service standards. To communicate with...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Elken International Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)PURPOSE / OBJECTIVE (OF THIS POSITION):To effectively leading and carry out the duties of a customer service and sales processing personnel role in order to achieve total customer satisfaction and corporate objectives for The Company.JOB RESPONSIBILITIES:Part 1 -Primary roles of the job which are...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Rohlig Vietnam Limited Full time

    Location: Ho Chi Minh, VietnamSubsidiary: Rohlig Vietnam LimitedCountry: VietnamStart:ASAPResponsibilities To provide quality liaison services between clients, overseas agents, suppliers and partners, and interoffice departments, whilst supporting Sales/Operations where appropriate, with a view to achieving and exceeding targets set in terms of quality of...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Mouser Electronics Full time

    JOB DESCRIPTIONTitle: Customer Service RepresentativeLocation: InternationalThe Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives.ACCOUNTABILITIES & ESSENTIAL...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Cổ Phần Phê La Full time

    **Mô tả công việc**:(Mức lương: triệu VNĐ)- Responsible for introducing and guiding customers to use services at the store- Answer questions and assist customers in handling situations that arise while visiting/using services at the store.- Directly handle complaints/incidents that arise at the store- Customer care as requested by...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Ecount Việt Nam Full time

    **Mô tả công việc**:(Mức lương: triệu VNĐ) Bán Hàng (Sale):- Thực hiện bán hàng qua điện thoại hoặc (và) xúc tiến gặp mặt trực tiếp để giới thiệu và tư vấn sản phẩm và dịch vụ của công ty đến khách hàng tiềm năng.Making tele-sales and (or) setting up face-to-face meetings in order to...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Mediastep Software Vietnam Co. Ltd. Full time

    RESPONSIBILITY: Support the sales department in contacting and verifying information to attend sales consulting seminars Support customers during the operation process, upload products to the Alibaba ecommerce platform and answer customer questions about products/services Consulting and proposing solutions to help customers use the service effectively Survey...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Bosch Group Full time

    Company Description**_The Bosch Group_**_ is a leading global supplier of technology and services.Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._ The Bosch Group comprises Robert Bosch GmbH and its roughly 360...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam theodore alexander hcm Full time

    Improve customer service experience, create engaged customers and facilitate organic growthEnsure SKUs information, pricing are updated on company systemRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowermentControl resources and utilize assets to achieve qualitative and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam APL Logistics Full time

    Job PurposeThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers' requirement and standard. He/she also participate...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Identalsoft Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Provide support and assistance to our English speaking customers Research, diagnose, analyze and record customer issues and communicate solutions Interact with Vietnam Dev and QA members Interact with US members Work closely with Customer Success Managers to maintain customer satisfaction Working...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Tuv Sud Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Monitor and track the progress of the jobs by following up with technicians for samples and test results Prepare test reports to customer and sales Send test reports to sales and customers Interface with customer job status, and handle inquiries Maintain and upkeep laboratory records and documentation...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Innovative Hub Full time

    Mô tả công việc:(Mức lương: triệu VNĐ) Understand deeply the account operation on Alibabacom Interface with other departments for the best possible cooperation and utilization of resources, e.g Operations Leader, Export Leader for efficient supply of services and upgrading procedures, Receive the latest information and events from Alibaba to...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam PERSOLKELLY Vietnam Full time

    Big foreign firm International working environment Attractive salary packageROLES AND RESPONSIBILITIES Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. Responsible in the overall management of a national service partner...