Current jobs related to Customer Service - Ho Chi Minh City, Ho Chi Minh - Công Ty TNHH Innovative Hub

  • Customer Service Representative

    4 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    {"h3": "Job Summary"} We are seeking a highly skilled and motivated Customer Service Staff to join our team at Hegka Vietnam. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner. {"h3": "Key...

  • Customer Service Representative

    7 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    {"h3": "Job Summary"} We are seeking a highly skilled Customer Service Staff to join our team at Hegka Vietnam. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner. {"h3": "Key Responsibilities"} Answer...

  • Customer Service Representative

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hegka Vietnam. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in...

  • Customer Service Representative

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    {"h3": "About the Role"} As a Customer Service Staff at Hegka Vietnam, you will be the face of our company, providing exceptional support to our clients. Your primary responsibility will be to answer customer inquiries, resolve issues, and provide solutions to their problems. You will work closely with our team to ensure that every customer interaction is a...

  • Customer Service Representative

    1 day ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Staff to join our team at Hegka Vietnam. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswer customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hegka Vietnam. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in...

  • Customer Experience Specialist

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hegka Vietnam. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve issues in...

  • Senior Odoo Developer: Designing and Delivering Customized ERP Solutions

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Dikshatek Full time

    Job DescriptionPosition OverviewWe are seeking a highly skilled Senior Odoo Developer to join our team at Dikshatek. As a Senior Odoo Developer, you will play a critical role in designing, developing, and deploying Odoo ERP solutions tailored to client needs.Key ResponsibilitiesOdoo ERP Development:Architect, design, estimate, develop, and maintain Odoo...

  • Senior Technical Sales Professional

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Sales Engineer to join our team at People Profilers Vietnam. As a key member of our sales team, you will be responsible for driving revenue and margin growth in assigned accounts.Key ResponsibilitiesServe as the primary point of contact for customers, driving high levels of satisfaction and...

  • School Operations Manager

    1 day ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Vieclamgiaoduc Full time

    About the RoleKids&Us is a leading international education company with a proven track record of success. We are seeking a highly skilled and experienced School Service Manager to join our team in Vietnam.The successful candidate will be responsible for managing the day-to-day operations of the school, including scheduling classes and community activities,...

  • IT Support Specialist

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Dikshatek Full time

    Job SummaryWe are seeking a highly skilled and customer-focused IT Support Specialist to join our team at Dikshatek. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesInitial Point of Contact:...

  • Business Development Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Dikshatek Full time

    Job SummaryWe are seeking a highly motivated and experienced Business Development Manager to join our team at Dikshatek. As an Account Manager, you will be responsible for driving revenue growth and maximizing customer satisfaction.Key ResponsibilitiesRevenue Growth: Develop and execute strategies to drive revenue growth on assigned customers, identifying...

  • Sales Professional

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Arrow Electronics, Inc. Full time

    Job SummaryWe are seeking a highly skilled Sales Professional to join our team at Arrow Electronics, Inc. as an Account Manager. In this role, you will be responsible for developing and maintaining strong relationships with key customers, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesMarket Development: Define critical...

  • Account Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Arrow Electronics, Inc. Full time

    Job SummaryWe are seeking a highly skilled Sales Professional to join our team at Arrow Electronics, Inc. as an Account Manager. This role will be responsible for developing and maintaining strong relationships with key customers, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesMarket Development: Define critical markets...

  • Senior Data Administrator

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Dikshatek Full time

    Job SummaryDikshatek is seeking a highly skilled Senior Data Administrator to join our team in an onsite position. As a key member of our data management team, you will be responsible for designing and implementing database solutions, ensuring optimal performance, and providing exceptional customer service.Key ResponsibilitiesDatabase Design and...

  • Business Development Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Dikshatek Full time

    Job SummaryWe are seeking a highly motivated and experienced Business Development Manager to join our team at Dikshatek. As an Account Manager, you will be responsible for driving revenue growth and maximizing customer satisfaction.Key ResponsibilitiesRevenue Growth: Develop and execute strategies to drive revenue growth on assigned customers, identifying...

  • Senior Technical Sales Engineer

    4 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Sales Engineer to join our team at People Profilers Vietnam. As a key member of our sales team, you will be responsible for driving revenue and margin growth in assigned accounts.Key ResponsibilitiesServe as the primary point of contact for customers, driving high levels of satisfaction and...

  • Senior Technical Sales Engineer

    1 day ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam People Profilers Vietnam Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Sales Engineer to join our team at People Profilers Vietnam. As a key member of our sales team, you will be responsible for driving revenue and margin growth in assigned accounts.Key ResponsibilitiesServe as the primary point of contact for customers, driving high levels of satisfaction and...

  • Automotive Electronics Specialist

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we're seeking a skilled Fitment Technician to support our team's success. Our collaborative and fast-growing environment empowers team members to drive innovation and efficiency.Key Responsibilities:Meet with customers to install GPS units and...

  • Senior Data Administrator

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Dikshatek Full time

    Job SummaryWe are seeking a highly skilled Senior Data Administrator to join our team at Dikshatek. As a key member of our data management team, you will be responsible for designing, implementing, and maintaining complex database systems to support our business operations.Key ResponsibilitiesLegacy System SupportDesign and implement database solutions to...

Customer Service

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Innovative Hub Full time

Mô tả công việc:

(Mức lương:
triệu VNĐ)

  • Understand deeply the account operation on Alibabacom
  • Interface with other departments for the best possible cooperation and utilization of resources, e.g Operations Leader, Export Leader for efficient supply of services and upgrading procedures,
  • Receive the latest information and events from Alibaba to inform customers.
  • Work as a translator for managers when required.
  • When customers have problems, in charge of contacting Alibaba to help solve them.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Ensure customer satisfaction and provide professional customer support.
  • Responsible for the efficient and professional daily operation of the Service Team, both in terms of staff performance and operational systems
  • Build shortterm and longterm plans for Service Representative based on company sales target, including staff resources, staff training, functioning procedure improvement,...
  • Ensure wellfunctioned administrative procedures in the Department, including correct and timely reporting
  • Analyze advertisement campaign's performance data to help customers
  • Lead the development of customer excellence projects, programs, and processes intended to help the organization understand, analyze, and create a positive customer experience along with every touchpoint
  • Research on customer experience and innovation in terms of best practices, methodologies, and tools applied within and beyond the ecommerce industry
  • Gather intelligence related to the needs and wants of current and targeted customers; design and integrate systems and processes to support the collection and synthesis of customer feedback
  • Identify innovation opportunities in customer experience, develop and prioritize initiatives with business leaders and stakeholders that will encourage differentiation and customer loyalty
  • Develop measurement tools, as well as change and communications programs, to continuously improve the adoption of best practices throughout the organization
  • Work closely with other business functions to incorporate customer experience strategies and seek out opportunities to improve the customer experience

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

  • Salary: 10 million14 million (deal based on ability)
  • Full salary social insurance, health insurance, unemployment insurance according to state law
  • Leave: 12 days of leave/year and 3 days of sick leave
  • Participate in training sessions, programs, events, team building, YEP
  • Working hours: 8:30 17:30, Monday to Friday
  • Welfare: There is a clear quarterly KPI bonus policy

Work location:
Sala Urban Area, No. 21 B4 Street, An Loi Dong Ward, District 2, City. Thu Duc.

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Enthusiastic, honest, and responsible.
  • University Graduation
  • Proficient in Chinese with 4 skills of listening, speaking, reading, writing (for CSR Chinese positions)
  • Proficient in English is a must
  • Priority has experience in the same position
  • Ability to work independently and withstand high work pressure.
  • Proficient in Word, Excel, and PowerPoint
  • Effective communication and teamwork skills.
  • Ability to stay calm when customers are stressed or upset.
  • Experience working with customer support.

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Đại Học
Dưới 1 năm