Service Desk Supervisor

In this role:The IT Service Desk Dispatcher plays a pivotal role in optimizing the use of internal and field resources by efficiently dispatching daily service requests. This involves closely monitoring and managing incoming client requests through a ticketing system. Additionally, the dispatcher serves as the initial point of contact for basic analyst...

Mô tả công việc:(Mức lương: Thỏa thuận) Service Desk Operations: Handle escalated IT incidents and requests to ensure quick resolution. Provide expertlevel support and guidance to junior IT service desk staff. Collaborate with other IT teams and departments to resolve complex issues. ITSM Development & Management: Develop, configure, and...

The RoleOur world class Information Technology team is seeking a Service Desk Technician to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, run diagnostic programs, isolates problem, and...

As service desk engineer, you will work at the entry point of the company and you can be contacted at any time by a user needing help.You will be in charge of:Taking into account all user requests:follow requests and incidents from start to finish- receive and record all calls, queries, complaints, requests, incidents related to the services provided by the...

Supervise the front office to ensure that they are adhering to all hotel procedures, regulations and standards, while striving towards total guest satisfaction. Ensures smooth, efficient and professional operation of all front office operations. Ensures that all procedures and policies are in place and followed. Ensures smooth checkin and checkout of all...

Supervise the front office to ensure that they are adhering to all hotel procedures, regulations and standards, while striving towards total guest satisfaction. Ensures smooth, efficient and professional operation of all front office operations. Ensures that all procedures and policies are in place and followed. Ensures smooth checkin and checkout of all...

Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology.Our team consists of technology entrepreneurs who have built successful product companies from scratch:- QASymphony - test management platform, merged with Tricentis, valued at $2B- Kobiton - mobile testing platform, raised $34M with over 60K...

Job summary:The leading reputable company in Vietnam specializing in distribution of pharmaceuticals, vaccines, medical equipment, cosmetics, and healthcare products.Responsibilities: Operate and manage all activities and tasks of the Customer Service Department to ensure the delivery of the best quality of services to customers. Oversee the processing and...

JOB BENEFIT Insurance Travel opportunities Incentive bonus Health checkup Training & Development Salary review Boats under TSY's management: Build the maintenance plan and supervise the execution (list of maintenance and repair) Investigate boats' issues, troubleshoot boats to determine the types of needed repairs and the service schedule Carry out the works...

Work LocationHo Chi Minh (District 1)Job LevelTeam Leader / SupervisorJob TypePermanentQualificationBachelorExperiences5 YearsSalaryNegotiableIndustryBanking, Customer ServiceDeadline to Apply05/03/2023Job Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Cooperating with relevant Department/Branch to implement...

We are seeking a dynamic and motivated CSO Supervisor fluent in both Vietnamese and English to join our team. As a CSO Supervisor, you will be responsible for overseeing the Customer Service Officers (CSOs) and ensuring the delivery of exceptional customer service to our Vietnamese-speaking customers. Your primary goal will be to enhance customer...

The RoleOur world class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents and manage asset inventory. You will respond to tickets/queries, run diagnostic programs, isolates problem, and...

Mô tả công việc:(Mức lương: Thỏa thuận)The RoleOur world-class Information Technology team is seeking an IT Help Desk Coordinator to provide technical assistance and end-user support related to computer systems and hardware/software. You will support end users, write technical documents, and manage asset inventory. You will respond to...

Work Location Ho Chi Minh (District 1)Job Level Team Leader / SupervisorJob Type PermanentQualification BachelorExperiences 5 YearsSalary NegotiableIndustry Banking, Customer ServiceJob Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Cooperating with relevant Department/Branch to implement Service Quality...

Who are we? :Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.Its activities are divided into four practices:Leadership & Advocacy, Technology, Digital Marketing & Experience, Total...

Overview: RMIT University Commitment RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a...

Mô tả công việc:(Mức lương: Thỏa thuận) Supervises scheduling and day to day activities for IT Support Services; Track & manage IT assets; Works within the Service Desk System to maintain workflow and ticket reviews; Delegates and sets priorities for team members & provides guidance when needed; Creates a customer focused atmosphere;...

We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Saigon, Vietnam as Senior Airport Services Agent.Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company's commercial and safety standards and procedures ensuring...

Date Posted:Country:VietnamLocation:VNM705: 97 Nguyen Van Troi, Ward 11, Phu Nhuan Dist, Ho Chi Minh, 700000, VietnamInside SupervisorManage callback dispatching (prioritization)Schedule maintenance and repairs (working with outside supervisor(s))Schedule and conduct safety and technical trainingsReview and track procedure/visit closeoutParts...

Mô tả công việc:(Mức lương: Thỏa thuận) Be part of an empowered culture where you are a key contributor to the success of the company. Provide daytoday technical support to employees via Helpdesk Ticketing System. Troubleshoot and resolve basic client hardware, operating system, and software related problems. Maintain Inventory of all IT...