Operations Trainer

2 weeks ago


Hanoi, Hanoi, Vietnam Shopee Full time

DepartmentPeople- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company.

People are key to Shopee's growth, and as our business expands, so does the need to develop and support our employees.


  • Be responsible for training delivery of Operations teams.
  • Be responsible for designing training roadmap and developing training framework for positions based on competency framework.
  • Coordinate with HRBPs, operations leaders and specific teams to implement necessary training solutions to enhance productivity.
  • Ensure training activities are implemented according to Training Quality Standards and propose methods to improve training quality.
  • Monitor and evaluate the effectiveness of the entire training activities to ensure that they are meeting the requirements of the business.
  • Join field work to understand the business and gain more insights for training.
  • Support activities aimed at improving workforce performance and carry out other tasks as assigned by the line manager.

Requirements:

  • BA degree in relevant fields;
  • At least 02 years in a relevant role;
  • Proactive attitude and energetic outlook;
  • Strong interpersonal skills;
  • Ability to thrive in a fastpaced environment;
  • Proficient in Microsoft Office;
  • Good knowledge of softskills topics (communications, time management) and HRrelated regulations is preferred;
  • Professional certificates in training: Train The Trainer, Coaching, Mentoring is a plus
  • Willing to travel.

  • Technical Trainer

    2 weeks ago


    Hanoi, Hanoi, Vietnam Công Ty TNHH KONE Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) PurposeA Technical Trainer plans and conducts new and existing KONE methods trainings to field operatives, and proactively prepares the operatives for coming product and service changes impacting methods and tools. S/he identifies competence development needs (together with business and function...


  • Hanoi, Hanoi, Vietnam BIDV MetLife Full time

    Department:Training, DistributionsReport to:Head of Bancassurance Training- ________________________________________Summary of Responsibilities:Sales Bancas Trainer is mainly responsible for delivering all training courses for banca sales staff (ICM), Banker (LBS) and all partners for North areas.Besides, Sales Trainer is also in charge of building some...

  • Hn Fashion Trainer

    2 weeks ago


    Hanoi, Hanoi, Vietnam openasia group Full time

    Instructional designSearch for the external training vendors or trainers in order to deliver adequate, effective training programs and courses.Coordinate with Admin Dept. to make necessary logistics preparation for training (room, facilities, equipment, stationaries, tea break, etc.).Responsible for assisting the supervision staff including the performance...

  • Trainer Qc

    2 weeks ago


    Hanoi, Hanoi, Vietnam Nhà hàng Pizza 4P's Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Training Quality Control: Act as the "Training QC" to evaluate the quality of training delivery and its impact on customer experiences and Mystery Shopper (MS) scores. Identify areas for improvement and develop strategies to boost MS scores. Practical Learning Enhancement: Collaborate with the L&D team to...

  • Hn Fashion Trainer

    2 weeks ago


    Hanoi, Hanoi, Vietnam OPENASIA Full time

    NƠI LÀM VIỆC: Hà Nội (Quận Hai Bà Trưng)CẤP BẬC: Nhân viênHÌNH THỨC: Nhân viên chính thứcKINH NGHIỆM:NămMỨC LƯƠNG: Lương thỏa thuậnNGÀNH NGHỀ: Bán lẻ / Bán sỉ, Dệt may / Da giày / Thời trang, Nhân sựHẠN CHÓT NHẬN HỒ SƠ: 26/04/2024PHÚC LỢI Máy tính xách tay Bảo hiểm Du Lịch Phụ cấp...


  • Hanoi, Hanoi, Vietnam Công ty TNHH Linea Aqua - Việt Nam Full time

    Mô tả công việc Conducting necessary activities to engage and motivate new sewing operatorsControlling the multi skills training process for sewing operators as the production requirementsMaking the relevant reports and analysing training centre status to continuously improve the training processEnsuring updating and maintaining training records of all...


  • Hanoi, Hanoi, Vietnam Techtronic Industries Full time

    Mô tả công việc:(Mức lương: triệu VNĐ)Mô tả Công việcConduct Training Need Analysis (TNA) Determine necessary training demand with other Depts. Continuously improve TNA process to meet increasing workload and complex situation. Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in...


  • Hanoi, Hanoi, Vietnam Techcombank Full time

    18-Feb-2023Senior Expert, Leadership Institute : Category: Human Resources Management Job Type:Facility: Human ResourceJob Purpose: The job holder responsible for content design and direct teaching The job holder responsible for consult unit to develop internal training materials and training quality assessment activities The job holder responsible for...


  • Hanoi, Hanoi, Vietnam Starbucks Vietnam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Planning & execution Starbucks Learning Program Lead projects for updating core training content sourced from Starbucks Asia-Pacific, ensuring adherence to quality standards and localization requirements. Coordinate the delivery of training programs, including facilitation and support for field management...


  • Hanoi, Hanoi, Vietnam Prudential plc Full time

    Head of Training EffectivenessPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...


  • Hanoi, Hanoi, Vietnam WVI Full time

    Project Technical Specialist - Transformational Impact - THRIVE 2030 projectBackgroundWorld Vision is a Christian relief, development and advocacy organization working to improve the quality of life of people, especially children who are marginalized and living in poverty. World Vision helps all who are in need, regardless of their religion, race, ethnicity...


  • Hanoi, Hanoi, Vietnam Employment Vietnam Full time

    The Hiring Company (EV Search's Client) is an Edtech firm which is operating in Vietnam, Thailand and Singapore with almost 200 team members. They were founded by alumni of top 20 US universities.In Vietnam, they are operating in both Hanoi & Ho Chi Minh City, and provide K-12 after-school educational services across Southeast Asia. They are leaders in...

  • Brand Manager

    2 weeks ago


    Hanoi, Hanoi, Vietnam Adecco Full time

    Job summary:The company operates in the field of advertising, communication, participating in planning and implementing marketing activities for products in the field of reproductive health protection and HIV/AIDS prevention.Responsibilities: Strategy & Management: Create strategic marketing plan Develop, implement and analyze marketing and communication...

  • Senior Learning

    2 weeks ago


    Hanoi, Hanoi, Vietnam OPENASIA GROUP Full time

    JOB BENEFIT Laptop Insurance Travel opportunities Allowances Incentive bonus Health checkup Training & Development Salary review Annual LeaveInstructional design Assist in the training needs analysis process, exposed to Operation work to execute TNA Propose course content and/or modification when necessary Plan, organize and implement a range of training...


  • Hanoi, Hanoi, Vietnam Talentnet Full time

    $4,000 - $4,000 Financial ServicesRESPONSIBILITIES: Responsible for design, development and implementation of an cost effective recruitment plan to achieve the recruitment KPIs on a monthly, quarterly and annual basis Ensure monthly new agents licensing and coding targets are achieved and net agents post attrition are as per plan to ensure quality of...

  • Senior Learning

    2 weeks ago


    Hanoi, Hanoi, Vietnam Open Asia Group Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Instructional design Assist in the training needs analysis process, exposed to Operation work to execute TNA Propose course content and/or modification when necessary Plan, organize and implement a range of training activities. Search for the external training vendors or trainers in order to deliver...


  • Hanoi, Hanoi, Vietnam Công ty TNHH Điện máy AQUA Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) 1. Responsible to contribute for North GT sales target.Develop / operate / manage the new accounts to meet the company targets and keep close relationship with customers.Together with trainer, provide training courses to customers on the products, installation, seminar.Carry out sales policy, marketing,...


  • Hanoi, Hanoi, Vietnam Công ty TNHH Maazi Vietnam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Main duties: Assist the BOM in developing and monitoring Maazi's business development strategy. Research for new business opportunities including new markets, new locations, growth areas, trends, customers, partnerships, products and services and new ways of improving an existing business. Identify new...

  • Store Manager

    2 weeks ago


    Hanoi, Hanoi, Vietnam Circle K Việt Nam Full time

    1. JOB PURPOSETo deliver exceptional customer service at all times following Circle K's Commitment - 4 Fs and adhering to our Policies and Procedures to achieve sales & profit objectives,To manage, direct and coach Staff in the daily operations, sales and customer service to ensure full customer satisfaction and maintain positive company image and represent...


  • Hanoi, Hanoi, Vietnam esoft systems Full time

    ABOUT ESOFTEsoft is one of the world's leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and...