![Starbucks Vietnam](https://media.trabajo.org/img/noimg.jpg)
Senior Learning and Development Specialist
2 weeks ago
Mô tả công việc:
(Mức lương:
Thỏa thuận)
Planning & execution Starbucks Learning Program
- Lead projects for updating core training content sourced from Starbucks Asia-Pacific, ensuring adherence to quality standards and localization requirements.
- Coordinate the delivery of training programs, including facilitation and support for field management during execution.
- Observe the implementation of training programs to ensure consistency and accuracy in content delivery.
- Administer the training program calendar, overseeing the scheduling of training classes, workshops, and trainer certifications.
- Assign and collaborate with internal trainers for each training topic, aligning with the Operations team on training schedules.
- Update the L&D tracking program and conduct assessments at the conclusion of training programs to evaluate effectiveness.
- Conduct Train The Trainer (CFs, ACFs, MTs) workshop and providing follow up coaching/feedback for Internal Trainers. Revise & upgrade content to match with the learning needs
- Implementing & develop L&D process in classroom training and instores coach certification
- Design, develop new programs and manage, including Elearning modules (Articulate Rise) in Learning Management System (LMS) and offline training materials.
- Create lesson plans that effectively communicate training material and align with program objectives.
- Ensure integration and alignment of new programs with existing or anticipated training initiatives.
- Manage and analyze L&D data, compiling reports to evaluate the effectiveness of training initiatives and determine Return on Investment (ROI).
Chức vụ:
Nhân viên/Chuyên viên
Hình thức làm việc:
Toàn thời gian
Quyền lợi được hưởng:
- Chế độ bảo hiểm
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Tăng lương
- Công tác phí
- Nghỉ phép năm
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
- Minimum of 5 years of Learning and Development
- Experience developing and implementing learning programs for local and global
- Strong project management skills; able to multitask and prioritize work in a fastpaced environment
- Knowledge of and experience with Learning Management, Instructional Design learning content, Facilitator Skills, online course creation tools, and webinar/virtual classroom platforms
- Strong executive presence with ability to develop relationships, build rapport, and effectively interface with all levels within the firm
- Strong English reading, written and verbal communication and interpersonal skills
- Highly proficient with Microsoft Office Suite (PowerPoint, Word, Excel), Elearning Design (Articulate 360) & Data Management
- Willing to travel
Yêu cầu giới tính:
Nam/Nữ
Ngành nghề:
Hành chính Văn phòng,Hành Chính/Văn Phòng,Nhân Sự,Tuyển Dụng (HR)
Trung cấp - Nghề
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