Head of Ecosystem Data Management

6 months ago


Hanoi, Vietnam ngân hàng thương mại cổ phần việt nam thịnh vượng Full time

structured and unstructured data & tools; meet future regulatory, strategic and operational data management requirements by enhancing the current data management capabilities not just at the enterprise level, but across our ecosystem.
The position purpose is to drive the design of group data architecture, the development of customer 360 platform, as well as the integrated management and governance of ecosystem data as a product.
What you will do:
You will collaborate with cross
- functional teams to define and execute the vision for a unified customer experience, leveraging data to drive business growth and enhance customer satisfaction.
This role requires a strategic leader with a deep understanding of data management, analytics, and customer insights.
As the Head of Customer 360, you will lead a dynamic team responsible for developing and maintaining a comprehensive view of customer data across the organization
Key accountabilities:
Leadership

Provide strategic direction for the Customer 360 team, aligning data initiatives with business goals
Foster a collaborative and innovative team culture, driving excellence in data management practices.

2. Data Strategy

Develop and implement a robust data strategy for aggregating, integrating, and analyzing customer data from various sources.
Define and communicate the vision for Customer 360, ensuring alignment with the organization&039;s overall data strategy.

Cross
- functional Collaboration

Work closely with departments such as marketing, sales, product, and customer support to understand their data needs and align strategies for leveraging customer insights.

Customer Data Platform (CDP) Management:
Develop and maintain efficient data integration processes to ensure the accuracy and timeliness of customer information.
Implement segmentation strategies based on customer demographics, behaviors, and preferences to enable personalized marketing and service strategies.
Ensure the CDP is optimized to deliver a unified view of customer interactions across channels.
Collaborate with data scientists and analysts to identify trends, patterns, and opportunities for improving customer engagement
Oversee the selection, implementation, and maintenance of a Customer Data Platform to support the centralization of customer information.

Technology Stack Management

Stay abreast of industry trends, emerging technologies, and best practices in customer data management.
Evaluate and select technology solutions that support the Customer 360 vision, including data integration tools, analytics platforms, and cloud services.
Propose and implement continuous improvement initiatives to enhance the Customer 360 strategy

Team Development

Provide training and resources to enhance team members&039; skills and expertise
Recruit, mentor, and develop a high
- performing team of data engineers, analysts, and other professionals.

**Yêu cầu công việc**:
Experience with database technologies (e.g., SQL, NoSQL, Oracle, Hadoop, Teradata)
Experience with ETL
Data management tools skill (Microsoft SQL Server, Oracle SQL Developer, PostgreSQL, etc.)
At least 5 years of practical experience in data management / data architecture. Experience in ride
- hailing, consumer finance, non
- life insurance, digital banking is preferred.
Proven experience in a leadership role overseeing customer data management or related areas.
Bachelor or higher degrees in math, information technology, business management, finance and banking or relevant majors.
Familiarity with Customer Data Platforms (CDPs) and related technologies.
In
- depth knowledge of data management practices, analytics, and customer insights.
Fluency in English
Excellent strategic thinking, problem
- solving, and decision
- making skills.
Strong understanding of data governance, compliance, and security.
Effective communication and collaboration skills with the ability to influence at various organizational levels.

What we offfer:
Bonus on Holidays and New Year (according to banking policy from time to time)
Compulsory insurance according to labor law & VPBank care insurance for employees depending on rank and working time
Attractive leave mode according to job rank (12- 18 paid leaves/year)
Dynamic, friendly working environment with many opportunities for training, learning and development; participate in many interesting cultural activities (sports event, talents, teambuilding activities...)
Get preferential loans according to the bank&039;s policy from time to time
Working time: Monday
- Friday & Saturday morning (two Saturday mornings/month off)
Attractive income, competitive salary and bonus according to ability (16- 18 month package)
Participate in training courses depending on the Training Framework for each position

**Quyền lợi**:
Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhậ



  • Hanoi, Vietnam Talentnet Full time

    $8,000 - $8,000 **RESPONSIBILITIES**: - Leading the execution of the data strategy development and roadmap - Contribute and oversea the delivery of SSI's enterprise data and analytics platform in collaboration with the Chief Digital and Transformation Officer, Chief Information Officer and other heads of departments. - Lead and expand SSI's enterprise data...

  • Ecosystem Associates

    6 months ago


    Hanoi, Vietnam SotaTek Full time

    Scope the horizon for innovative Web3 projects across diverse web3 domains like SocialFi, DeFi, GameFi, DAOs, and NFTs while focusing on high user growth potential. - Deeply understand each project's technical and market aspects, evaluating its technology, tokenomics, team, and market demand. - Create persuasive investment memos that articulate the potential...


  • Hanoi, Vietnam Abt Global Full time

    **The World at Abt** Solving the world’s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt. Creating a more equitable world is no small task, but we are driven by big challenges. We are a team of 3,000+ people in over 50 countries working in unison and focused on the bigger picture. Only by sharing...


  • Hanoi, Vietnam VNG Full time

    About VNG Digital Business - VNG Digital Business, a part of VNG's digital ecosystem, focuses on providing a wide range of B2B products and services using advanced technologies such as blockchain, AI, cloud computing, and security. Our data center is Tier III accredited, ensuring secure operations, data preservation, and scalability. With our expertise and...


  • Hanoi, Vietnam Talentnet Full time

    **RESPONSIBILITIES**: - Product Solution design: Accurately understand customer requirements, match the optimal product solution, analyze and locally adapt product and solution competition strategies, complete bidding configuration and quotation, solve customer technical and commercial problems. - Customer relationship development: Develop customer...


  • Hanoi, Vietnam Tech Data Full time

    **Job Summary**: The Business Development Manager is the interface between Tech Data partners and Autodesk including the End Customer of partners. The Business Development Manager has overall responsibility of growing the Datech VN Volume (AutoCAD) business by achieving the sales and profit targets and creating the highest return for both Tech Data &...


  • Hanoi, Vietnam Resonance Full time

    **WHO WE ARE** Come grow with us! If you are a passionate change agent who thrives in a collaborative, entrepreneurial and inclusive, culture committed to operational excellence, we would like to meet you. At Resonance, you get involved in the work, in the field, not just in the deck. Our teams are autonomous and self-sufficient. You get to weigh in with...


  • Hanoi, Vietnam Tech Data Full time

    **Job Purpose**: The Accounts Manager is the main interface between Tech Data and our partner community. The Accounts Manager is responsible for the 'complete' sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep...


  • Hanoi, Vietnam Ngân Hàng TMCP Việt Nam Thịnh Vượng VPBank Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Performance Management & Analytics: - Issue-focus analysis: Perform data analytics to identify trends & underlying patterns &provide recommendations to support business decision making. - Lead the design and implementation of analytics projects/ data sharing/ analytics exerciseswithin OPS...


  • Hanoi, Vietnam Tech Data Full time

    **Job Purpose**: The Accounts Manager is the main interface between Tech Data and our partner community. The Accounts Manager is responsible for the 'complete' sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep...

  • Technical Head

    7 months ago


    Hanoi, Vietnam Bambus Technologies LLP Full time

    **Position Title: Technical Head** **Job Summary**: The Technical Head is a key leadership role responsible for guiding and managing the technical aspects of the organization. This includes developing and implementing technology strategies, leading the technical team, and ensuring the successful execution of technology projects to meet business...

  • Head of Digital Baking

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    **RESPONSIBILITIES**: - Research, develop and implement change requests with digital banking services on Company NEO - Partnership with ecosystem partners to exploit new customers (New to Bank) - Enhance the usage of Company digital banking products and services on partner ecosystems. - Implement business programs, cooperate with partners to attract new...

  • Sales Manager

    7 months ago


    Hanoi, Vietnam Tech Data Full time

    **Job Summary**: The Sales Manager is the main interface between TechData Customers and Suppliers including the end customer of the Partner. The Sales Manager has overall responsibility of managing the Datech VN Autodesk Volume team with Datech VN Autodesk Volume sales team reporting and for achieving the sales and profit targets for the related product...

  • Account Manager

    7 months ago


    Hanoi, Vietnam Tech Data Full time

    **Job Purpose**: The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the 'complete' sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep...


  • Hanoi, Vietnam Tech Data Full time

    Job Purpose: The BDM is the main interface between Tech Data Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The BDM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep...

  • Big Data Engineer

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    $2,500 - $3,000 - Hi-Tech & IT **RESPONSIBILITIES**: - Engineer reliable data pipelines for sourcing, processing, transforming, enriching and storing data in different ways, using data platform infrastructure effectively - Ingest and transform data sets from a variety of data sources - Focus on ingesting, storing, processing, and analyzing large datasets -...

  • Head of Distribution

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    **RESPONSIBILITIES**: **Head of Distribution Planning** R&R Summary - Business planning & Budgeting - Data analyis & report - Market intelligence - Internal communication - Quality control of sales **Business Planning & Report** - Business Planning and budgeting - Sales progress tracking and projection - Set and track KPIs/ KRIs - Data analysis & report...

  • Head of Distribution

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    **RESPONSIBILITIES**: **Head of Distribution Planning (01)** R&R Summary - Business planning & Budgeting - Data analysis & report - Market intelligence - Internal communication - Quality control of sales **Business Planning & Report** - Business Planning and budgeting - Sales progress tracking and projection - Set and track KPIs/ KRIs - Data analysis &...

  • Head of Distribution

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    $4,300 - $4,300 **RESPONSIBILITIES**: **Head of Distribution Planning** R&R Summary - Business planning & Budgeting - Data analyis & report - Market intelligence - Internal communication - Quality control of sales **Business Planning & Report** - Business Planning and budgeting - Sales progress tracking and projection - Set and track KPIs/ KRIs - Data...


  • Hanoi, Vietnam Talentnet Full time

    $3,000 - $3,000 - Manufacturing RESPONSIBILITIES: - Compensation & Benefits Policies & Programs - Support Head of HR and/or work with Local HR to develop/revise localized compensation & benefits policies & programs with cost impact analysis and implement them for various countries in alignment with MD Division HR direction and strategy. Propose the...