Guest Services Officer

Be familiar with the hotel's products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Maintains positive guest and colleague interactions with good working relationships.Provides excellent service to internal...

Explain to guest the service provided Check - in & out for guests. Offer Hotel’s services to guests upon checking in Escort guest to room after done check - in procedure. Control emergency keys of the Hotel Do all cashier activities including money exchange To follow and implement any other duty assigned by superiors Prepare guest’s arrivals and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Check-in & out for guests. 2. Offer Hotel’s services to guests upon checking in 3. Escort guest to room after done check-in procedure. 4. Support guest with his/her luggage at any time 5. Do all cashier activities including money exchange 6. Perform wake -up calls service 7. Provide...

**Hạn nộp**: 30/04/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 5 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Dự án BĐS/ Quản lý tòa nhà Ngành nghề Khác Vị trí Trưởng ca/ Giám sát Cập...

Mô tả công việc:(Mức lương: Thỏa thuận) To meet, greet and assist all guests enthusiastically and in any way possible. To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise & sell marketing promotions. To guide the guests up to The Rewards. Offer and arrange complimentary item/goodies for guests. To...

**Mô tả công việc**: (Mức lương: 9 - 12 triệu VNĐ) - To meet, greet and assist all guests enthusiastically and in any way possible /Gặp gỡ, chào hỏi và hỗ trợ tất cả khách hàng một cách nhiệt tình - To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise & sell marketing promotions...

**Mô tả công việc**:(Mức lương: triệu VNĐ)- To meet, greet and assist all guests enthusiastically and in any way possible /Gặp gỡ, chào hỏi và hỗ trợ tất cả khách hàng một cách nhiệt tình- To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise & sell marketing promotions /Làm...

**Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) To implement and maintain membership program. Proactively seek feedback on guest satisfaction and resolve problems. To handle guest complaints, inquiries, and comments, log them and initiate appropriate action and follow up. Respond to any questions, needs and desires of guests, and follow...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Bachelor’s degree / higher education qualification / equivalent in Hotel Management - 1 or more years in Front Office/Guest Services role - Must speak Vietnamese...

Mô tả công việc:(Mức lương: Thỏa thuận)Position Summary:A guest services manager handles visitor needs, front-desk operations, and ensures the highest level of guest satisfaction.Duties and Responsibilities:Provides direction and coordination for front office personnel.Directs and coordinates various services related to operations as...

Adventure, discovery, work hard play hard, a unique work-life balance, no weekend shifts and no night shifts; this is but a part of what you can experience as a valued employee of Compass Offices. Bring your passion for working in a team and helping people! Compass Offices currently offers over 5,000 workstations in Hong Kong and many more in Australia,...

Be well versed with the depot facility and services to be able to provide directions and information to guests. - Be an ambassador for the resort by being well informed of the property facility, services, events and local attractions and promote those to the guest. Especially for the Casino. - Warmly greet the guest, assist with luggage, give directions in...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Welcome guests as they come in 2. Conduct the check-in and check-out process 3. Handleg guest requests and complaints 4. Take care of in-house guests and assisting guests' appropriate requests. 5. Do selling accommodation for walk-in guests. 6. Do room upselling to maximize hotel...

Treat guests in accordance with training and Deck standards at all times. - Assist Head of Sales & Marketing to manage Guest Service team - Assist Head of Sales & Marketing to handle guests' concerns/complaints - Be the first point of contact and public face of The Deck when welcoming customers. - Responsible for all seating at The Deck. - Greeting the...

Mô tả công việc:(Mức lương: Thỏa thuận) To meet, greet and assist all guests enthusiastically and in any way possible, To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise and sell marketing promotions, To Sign guests up to The Rewards, To assist guests with promotional redemption and the issue other...

Be well versed with the depot facility and services to be able to provide directions and information to guests. Be an ambassador for the resort by being well informed of the property facility, services, events and local attractions and promote those to the guest. Especially for the Casino. Warmly greet the guest, assist with luggage, give directions in the...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible and accountable for all operations in relation to the Guest Relations section. All duties and tasks performed are to be procedurally correct, timely and consistently in order to ensure all the services delivered are as the top services. - To learn and understands very well all...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible and accountable for all operations in relation to the Guest Relations section. All duties and tasks performed are to be procedurally correct, timely and consistently in order to ensure all the services delivered are as the top services. - To learn and understands very well all...

Scope of work: - Pro actively selling to guests and potential guests, promoting events, spaces and promotions. - Taking bookings during service. - Work as a team with colleagues, including other hostesses, managers and waiters. - Assist Head of Sales & Marketing to manage Guest Service team - Report challenges directly to the Sale & Marketing Manager unless...

**Hạn nộp**: 30/03/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí N/A Cập nhật 21/02/2024 16:35 MÔ TẢ CÔNG VIỆC **Position Summary**: Night Duty...