Center Leader

**Phúc Lợi**: - Bảo hiểm - Du Lịch - Phụ cấp - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Phụ cấp thâm niên - Chế độ nghỉ phép **Mô Tả Công Việc**: - Perform Periodic reports and incidents directly to Leader - Responsible for managing 3 main tasks: **1. Team Management**: - Being...

Manage an Outbound team including Supervisor, Training Leader, QA, and Telesales in all aspects of a call center - Supervise a dynamic team to support Customers through monitoring, briefing, coaching, and others. - Plan and execute strategies to ensure that all team members work closely to achieve team KPI and individual KPI Persolkelly's client - an...

Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. - Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating...

**Job Description**: - Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. - Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing...

**Mô tả công việc**: (Mức lương: 10 - 25 triệu VNĐ) - Tiếp cận với tệp dữ liệu khách hàng có sẵn của Công ty giao cho hoặc những từ nguồn khác - Có thể tự tìm kiếm tệp dữ liệu khách hàng cá nhân - Liện hệ khách hàng qua điện thoại mời tham dự sự kiện do Công ty tổ chức -...

NIC’s Client **Job Description**: - Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. - Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Reporting directly to Support Center Team leader - Monitor detection systems (VRM) and ensure that all cases are attended urgently after created. Take proper action to prevent further fraud transaction on the credit/debit card account by blocking the card. - Identifying and analyzing customers’...

1 year minimum supervising/leading a team of 10 or more people in a call center - English communication skill : Good - Experience in E-Commerce, Technology is a plus **MAIN DUTIES** ✔ Ensure all agents are achieving their daily KPIs in qualitative metrics ✔ Monitor scoring KPI statistics ✔ Isolate and identify areas of improvement in members'...

**Career Opportunities at IDP Education**: **_ (Ho Chi Minh Office)_**: IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New...

Main duties: Operation Compliance Management - Recruitment, mentoring and training up junior and new staffs - Ensure all staffs are well trained & go-live with the skills smoothly executed & follow their daily operation workflow. - Performance management: career counseling, coaching, performance development, 1:1's mentoring, Team huddle, Ops calibration...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Answer all incoming phone calls based on the proven, pre-set script of products and sales/service promotions/campaigns; Ensuring that all questions, inquiries for support are handled appropriately. - Quickly record inquiry/complaint cases in MMV CRM system and transfer to related department within...

We are looking for an experienced Operations Manager to oversee our day-to-day operations, manage teams, and ensure key performance indicators are met. This role supports the back-end of Contact Center operations, focusing on order and delivery management and aligning with the needs of e-commerce and social commerce services.Key Responsibilities:Manage daily...

**Responsibilities**: - **Health Screening Center set up and development**: - Regulatory Compliance: Ensure the center meets all local healthcare regulations. - Equipment Procurement: Identify, evaluate, and procure necessary medical and office equipment. - Vendor Management: Establish and manage relationships with suppliers and service providers. - Staff...

**About the Role**: _We are looking for Customer Services (Call Center) for our client, which is a French company with 25 years of experience specializing in PMS and POS consulting. Experience in the operational hotel industry/property management system PMS or being fluent in French is a big plus for this position; if not, you will be trained by our...

Company Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...

Company Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...

Company Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...

Company Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...

Company Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...

Company Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...