Call Center Leader

**Phúc Lợi**: - Bảo hiểm - Du Lịch - Phụ cấp - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Phụ cấp thâm niên - Chế độ nghỉ phép **Mô Tả Công Việc**: - Perform Periodic reports and incidents directly to Leader - Responsible for managing 3 main tasks: **1. Team Management**: - Being...

Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. - Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating...

**Job Description**: - Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. - Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing...

NIC’s Client **Job Description**: - Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. - Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling...

**Mô tả công việc**: (Mức lương: 11 - 18 triệu VNĐ) - Assist Policy Services - Customer Services manager in managing Call Center team - Perform QC calls and train CC members about Customer Service skills, SHLV Product - Support Call Center team in handling complaint cases - Prepare monthly reports of Call Center team - Frequently update the...

1 year minimum supervising/leading a team of 10 or more people in a call center - English communication skill : Good - Experience in E-Commerce, Technology is a plus **MAIN DUTIES** ✔ Ensure all agents are achieving their daily KPIs in qualitative metrics ✔ Monitor scoring KPI statistics ✔ Isolate and identify areas of improvement in members'...

**Career Opportunities at IDP Education**: **_ (Ho Chi Minh Office)_**: IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New...

FIND YOUR 'BETTER' AT AIA - We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._ - We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Answer all incoming phone calls based on the proven, pre-set script of products and sales/service promotions/campaigns; Ensuring that all questions, inquiries for support are handled appropriately. - Quickly record inquiry/complaint cases in MMV CRM system and transfer to related department within...

**Main Responsibilities**: - Supervise, manage operations of call center - Guide team members to implement operational tactics, making sure members are aware of project target and are capable of achiving it (through training, coaching, horenso) - Make and check reports on project status, sales performance, issues & action plan to improve - Give appraisal on...

**About the Role**: _We are looking for Customer Services (Call Center) for our client, which is a French company with 25 years of experience specializing in PMS and POS consulting. Experience in the operational hotel industry/property management system PMS or being fluent in French is a big plus for this position; if not, you will be trained by our...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates. 2. Align your working practices and conduct with Sheraton Saigon Hotel and Towers’ Vision; consistently strive to meet and exceed the...

Main duties: Operation Compliance Management - Recruitment, mentoring and training up junior and new staffs - Ensure all staffs are well trained & go-live with the skills smoothly executed & follow their daily operation workflow. - Performance management: career counseling, coaching, performance development, 1:1's mentoring, Team huddle, Ops calibration...

Nơi làm việc Hồ Chí Minh - Cấp Bậc Nhân viên - Hình Thức Nhân viên chính thức - Bằng Cấp Đại học - Kinh Nghiệm 1 - 4 Năm - Mức Lương Lương thỏa thuận - Ngành nghề Dịch vụ khách hàng, Tiếp thị - Hạn chót nhận hồ Sơ 16/12/2024 Facebook Linkedin **Phúc Lợi**: - Bảo hiểm - Phụ cấp -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Reporting directly to Support Center Team leader - Monitor detection systems (VRM) and ensure that all cases are attended urgently after created. Take proper action to prevent further fraud transaction on the credit/debit card account by blocking the card. - Identifying and analyzing customers’...

_We are looking for Customer Services (Call Center) for our client, which is a French company with 25 years of experience specializing in PMS and POS consulting. Experience in the operational hotel industry/property management system PMS or being fluent in French is a big plus for this position; if not, you will be trained by our experts._ **Working...

_We are looking for Customer Services (Call Center) for our client, which is a French company with 25 years of experience specializing in PMS and POS consulting. Experience in the operational hotel industry/property management system PMS or being fluent in French is a big plus for this position; if not, you will be trained by our experts._ **Working...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Quản lý tuyển sinh (EC) - Tiếp nhận và phát triển nguồn dữ liệu/data được cung cấp, phục vụ cho việc lên kế hoạch tuyển sinh chi tiết. - Lên kế hoạch thực hiện đảm bảo đạt được KPI đề ra cho từng tư vấn viên tuyển sinh theo...

_HIMCOM đối tác tuyển dụng và dịch vụ nhân sự cho Khối Cửa Hàng Giấc Mơ Sữa Việt của Vinamilk. Hiện HIMCOM đang cần tuyển thêm nhân sự với vai trò: Nhân Viên Call Center_ **ĐỊA ĐIỂM LÀM VIỆC** - Trụ sở chính Vinamilk tại Số 10 đường Tân Trào, Quận 7, TP HCM; - Giờ hành chính (08h00...