Business Development Manager

6 months ago


Hanoi, Vietnam SITA Switzerland Sarl Full time

Overview:
**_ WELCOME TO SITA_**

**Ready to redefine air travel? The journey starts here, with you at SITA.**

**_ABOUT THE ROLE & TEAM:_**

As a Business Development Manager, you will be accountable for engaging with customers and Sales across selected countries in Southeast Asia (Thailand, Philippines, Vietnam etc) to generate pipelines and grow new business. You will be working closely with airport and airline customers to understand their needs and, promote and sell SITA solutions. In addition, you will need to work closely with internal and external stakeholders to understand the specifics of the market, ensure adequacy between market requirements and the proposed solutions and lastly, ensure competitiveness of the proposals. Recognizing the evolution of the way Airlines and Airports are buying services, this role is more about selling complex and integrated solutions than it is about selling standalone products.

**_WHAT YOU WILL DO:_**
- Generate new leads and opportunities within assigned territory/customer accounts via upsell and cross-sell including the identification of opportunities in new buying centres. Work with Sales team to achieve profitable sales growth in the assigned territory/customer accounts.
- Grow the number and value of qualified opportunities for the assigned Business Lines. Ensure there is a strategic fit between each opportunity and SITA capabilities.
- Lead targeted and measurable demand creation activities for solutions within SITA Business Lines directly aligned with the attainment of defined objectives.
- Raise prospect awareness through presentation at webinars and other outreach events.
- With a view across multiple prospect interactions, suggest pricing competitive positioning and ideas for Sales to incorporate into their selling strategies.
- Accurately capture and report all aspects of account, opportunity information and forecast in Salesforce in collaboration with Sales.
- Respond to RFIs and RFPs. Serve as a source for current collateral reference, guide value statements and presentations. Guide bid team during proposal development and response. Ensure appropriate solution is included in customer proposals.
- Equip Sales with SITA solution positioning and suggest tactics to help win in competitive situations. Demonstrate mastery of competitors' products, strengths/weaknesses and pricing strategies.
- Provide customer needs and feedbacks to influence product development and help guide product roadmap.
- Collaborate with Product Marketing to create and share customer case studies and success stories to show case SITA offerings and business values that SITA brought to customers.

Qualifications:
**_ EXPERIENCE:_**
- More than 5 years proven success in generating revenue growth in sales and/or business development role.
- Good understanding of airport and airline operations preferred.
- Experience in selling technology solutions to airport and airline customers preferred.
- Proven track record in business development and sale of complex solutions.
- Consistently achieving or exceeding sales targets.
- Experience in managing culturally diverse stakeholders.
- Familiar with emerging trends including digital transformation.
- Track record of building client relationship at Senior Management level.
- Track record of building and implementing account development plans including assessing, analysing and consolidating market data.
- Good negotiation, communication & presentation skills are a must.

**_ NICE-TO-HAVE:_**
- Strong business acumen

**_WHAT WE OFFER:_**

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
**Flex-week**: Work from home up to 2 days/week (depending on your Team's needs).
- **Flex-day**: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

**Flex-location**: Benefit for 26 working days from anywhere around the world each year

**Competitive benefits** according to the local market



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