Strategic Account Partner

2 days ago


Ho Chi Minh City, Vietnam Kerry Full time

**About Kerry**:
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

**About the role**:
Work Location: Ho Chi Minh City, Vietnam
Reporting To: Country Head & Commercial Lead-Vietnam

**Key responsibilities**:

- Manage communication flow for the defined Customer internally within Kerry to functional teams such as Supply Chain, R&D, Regulatory, Commercial Finance and Customer Service
- Support various actions-tracking as a part of Strategic Account Plans for the country, and through this be an integral part of the account strategies
- Working closely and partnering with the Key Account Manager/Director to ensure that our Strategic accounts Service levels PI’s on New Products, Existing products, Innovation pipeline and Commercialization
- Point of contact for key defined accounts to manage information flowing back into the organization, and a coordinator of information flowing from Kerry to the external teams and accounts
- Build intimate knowledge of customers’ organization and product range to spot opportunity for Kerry on price, product, technology and innovation
- Preparation, circulation and continuously improving of presentations and reports for the Customer for key meetings such as SFDC Updates, EPM Sales Updates and Call Report Performance
- Sharing best practices on SFDC, EPM for other accounts/customers

**Qualifications and skills**:

- Bachelor’s Degree with minimum 2 years’ experience in Commercial or operations professional in a multi-national or large local organization preferably in the Retail, FMCG or Food Service industry
- Customer facing experience of some nature is necessary
- Solid understanding of the commercial and operations business management practices and procedures with hands-on experience in data analysis, process improvement and coordination work
- Strong Project Management skills and an organized, structured approach with a good understanding of Vietnam’s Food and Beverage industry will be a strong advantage
- Comfortable managing both internal and external relationships that incudes Commercial/Sales team, General Management, Customers, and other stake holders of different cultures
- Capability to multitask in a fast-paced environment
- Hands-on experience operating in a highly matrixed organization, exhibiting ability to work independently and under pressure
- Fluency in English and Vietnamese (verbal & written)



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