Strategic Account Manager

7 months ago


Ho Chi Minh City, Vietnam Abbott Laboratories Full time

**PRIMARY OBJECTIVE OF THE POSITION**

Responsible to sell Transfusion Medicine solutions to strategic accounts in respective territories in South, Vietnam. The role is the guardian of strategic customer relationships focused on new customers selling, penetration and retention existing ones.

**MAJOR RESPONSIBILITIES/ACCOUNTABILITIES**
- Oversee country business performance including Sales and Margin
- Lead Marketing initiatives and activities at the country level
- Lead internal cross functional selling term to execute country strategies
- Responsible to sell Transfusion Medicine solutions to strategic accounts. The role is the guardian of strategic customer relationships focused on customer selling, penetration and retention
- Provide leadership and direction regarding all Abbott interactions with strategic accounts - acting as a trusted advisor
- Follow and flawlessly execute strategic account management (SAM) process.
- Establish and build deep understanding of account needs, stakeholders and competitive situation
- Build and lead internal cross functional selling team to execute account strategies
- Analyse impact of market trends and factors on customers
- Develop strategic account plans for achieving goals including sales and margin
- Identify new business opportunities by initiating, developing or delivering unique solutions that result in improved outcomes for customer and company
- Negotiate long term contracts
- Oversee progress of cross-functional implementation team (post-sale)
- Identify new business opportunities to expand current market share
- Collaborate with Marketing department to establish marketing strategies, marketing plan and implement marketing activities for the strategic accounts
- Demonstrates accountability and responsibility for EHS performance and compliance through active participation and support of Abbott EHS program.

**EDUCATION REQUIREMENTS**
- University degree

**REQUIREMENTS/EXPERIENCE**
- Mastery level experience managing strategic key accounts, especially in Medical Devices or Pharmaceutical industries
- Experience working with senior level stakeholders
- Ability to influence team member activities (without direct reporting relationship)
- Strong understanding of key stakeholders and customer dynamics
- Strong solution selling and relationship building skills
- Superior communication skills
- Fluent in local language and English



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