Sales Manager
2 weeks ago
**Hạn nộp**: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
3
Nơi làm việc
HCMC
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
N/A
Cập nhật
05/09/2024 17:01
MÔ TẢ CÔNG VIỆC
MAXIMISES HOTEL REVENUE FOR GROUPS
- Achieves budgeted goals by executing sales activities within assigned market segment
- Assists in the development of annual sales goals
- Assists in the completion of monthly booking report
- Ensures own function operates within cost restraints
- Maintains effective correspondence
- Meets budgeted sales and profit margins for group business, by soliciting, selling, and confirming business as required
- Develops data and recommends programs to meet clients’ needs
- Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs
- Solicits files on a timely basis to confirm business
- Uses outside sales calls to solicit existing and new guests
- Conducts on-site client inspections and entertainment weekly
- Contacts in-house guests to foster additional business, repeat bookings, or referrals to other RHG hotels
- Coordinates activities related to booked business with other departments
- Communicates guests’ requests to all departments in an effective and timely manner
- Insures maximum occupancy on a daily basis by performing follow-ups on progress of FIT and allotments booked with Front Office
- Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
- Develops plans, special sales activities, and promotions
- Conducts market analysis to determine guest needs, occupancy potential, desired rates, etc.
- Attends RHG/hotel sales blitz, and/or trade shows in key market cities to develop new business and to contact established clients in these cities
- Communicates requests for special accommodations and suites
- Prepares accurate forecasts as requested
- Pre-blocks all special requests or VIP accommodations accurately
- Keeps Sales Department informed of allotment booking status
- Communicates with Front Office Manager all VIP’s for appropriate treatment
- Ensures all reservations are tracked correctly for statistical purposes
- Follows up on commissions and other fees paid to travel agencies etc.
- Liaises with the Accounts Payable Department regarding credit issues
MAXIMISING HOTEL REVENUE IN MEETING AND EVENTS
- Leading, motivating and coaching the M&E Sales Team to ensure 100% Guest Satisfaction.
- Efficient forecasting, planning and rostering of the department to ensure cover at all times, whilst adhering to payroll budgets.
- Ensuring all Sales opportunities and future leads are followed through to fulfil budgeted targets.
- Actively promoting and selling the facilities through client Site Inspections and familiarisation events.
- Preparing Offers & Contracts in line with the Hotel's M&E standards.
- Communicating and planning with the Food & Beverage Operations Teams to ensure high quality standards are maintained.
- Being a point of contact and welcoming the guests to the hotel during their function.
- Utilising guest feedback developing services and procedures to enhance guest satisfaction.
- Maximising hotel revenue and guest satisfaction by ensuring accurate and effective processing of conference bookings, private functions and weddings.
- Achieves budgeted goals by executing sales activities.
- Makes at least 13 sales calls per week, included in the number is site inspections, follow ups.
- Assists in the development of annual sales goals.
QUYỀN LỢI ĐƯỢC HƯỞNG
Working in a dynamic, professional environment with many opportunities for career development
Working in HCMC
YÊU CẦU CÔNG VIỆC
Minimum one - three years hotel sales experience
Local market knowledge preferred
High school diploma required, bachelor’s degree preferred
Experience managing to brand standards
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
General knowledge of contract laws
Proficient computer skills including Microsoft Office suite
Strong verbal and written communication skills
Strong negotiation skills
Ability to travel
Working in HCMC/Cam Lam
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