CRM Planner

3 weeks ago


Ho Chi Minh City, Vietnam công ty oppo việt nam Full time

Role purpose
- To support CRM Supervisor on developing, initiating, and implementing long
- term CRM Plan as well as new product campaign launch to build meaningful and close relationships with consumers across online & offline platforms.- Key responsibility
- Collaborating closely with the Service Department to design & execute the after
- sale service management to enhance the premium services of brand- Work with campaign team, PR team to manage the gifting plan (physical gift, online gift.. as the unique reward from brand to loyal members).
- Conduct research and competitor analysis to obtain market and consumer insights and monitor competitors’ promotional activities & performance. Bring the efficiency & valuable activities to members.
- Handle users&039; feedback via My OPPO App feedback hub & offline activities.
- Maximize CRM opportunities with strong collaboration with other partners for member’s benefit enrichment (ex: collab with beauty brands/F&B brands to develop the privileges for members).
- Responsible for the overall planning, budgeting, and implementation of CRM events (both online & offline) to bring the unique & proud
- to
- own users experience.- Work with content team to develop the content approach to old users for new product launch. Also, responsible for the UDC content encouragement & management.

**Yêu cầu công việc**:

- Minimum 3 years of CRM experiences, worked in luxury retailers’ brand/ technology companies is the bonus.
- Proactive, organized and result oriented.
- Strong project/event management skill & strong sense of ownership
- Ability of party&039;s communication, negotiation, and presentation skills.
- Teamwork and a strong collaborative mindset.
- Holding offline events experience is the must (serving end
- users).- Sense of strategic & creative thinking.
- Giới tính yêu cầu:

- Nam / Nữ
- Cập nhật gần đây lúc:

- 2024-03-24 22:50:29


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