Omni Channel Assistant Manager

1 week ago

Ho Chi Minh City, Vietnam NavigosSearch Full time

**What We Can Offer**:
Build and drive channel/customer category strategy to ensure to be #1 OMNI partner of choice in that customer and deliver sales, growth, share ambition.
Business Target Delivery & O2O Integration Champion: Deliver 1ULV Target of Customer via strongly manage Omni Category & eContent Planner to land planning & KA strategy into execution, ensure strong integration between Off-line & Online within customer.
Business Unit OMNI Demand Creation Planner: Cum to be the champion to lead BU Workstream that being more related to that customer/channel (Homecare, Personal Care, Beauty & Well-being, Nutrition, Ice Cream), to work directly with BU's DMC, Brands Manager to build the demand creation plan of BU via OMNI Channel.
Key Account Management of Customer OMNI Stakeholders : Key contact to manage Key Senior Customer position of OMNI (Head of OMNI Commercial, Head of OMNI Marketing, Head of OMNI Content).
Lead On-site Optimization: Lead on-site investment planning with customer, work on on-site media improvement performance metric (Impression, View, Click, Conversion) with customer and follow-up on On-site campaign evaluation & optimization.
Data partnership & Shopper-data Solution Led for assigned customer: be the champion to build network of data partnership, win trust by delivery category development selling stories, facilitate data governance process with customer & lead optimization process of data utilization, follow to ensure to have live data available.
Customer Data CRM champion: work with customer CRM team to have deep dive of data depth, drive shopper segmentation per category JTBD, plan right CRM media tool, ensure to bring conversation to both online & Off-line.
Market Development Champion for Offline & Online: work very closely with Marketing/Marketing Manager to ensure the innovation/NPD/Market Development in MT to be well landed via customer data partnership agenda, a strong content deployment and high-performing ROAS. OMNI is not to drive for Online, but ensure a seamless O2O shopping journey for shopper.
Customer OMNI project champion: to lead projects on key tickets required to set-up foundation for OMNI Partnership with customer (build win-win partnership model, set-up media foundation, set-up foundation for data partnership & CRM foundation, create new revenue workstream, last mile delivery optimization ,...)
Champion to drive OMNI investment of customer, work with Finance BP and CM to ensure OMNI investment model to be integrated into total Plan, follow-up with Monthly, Quarterly Liquidation with Finance & Customers.
Be champion for all general documents workstream alignment & signoff : data partnership, NDA, promotion contract.

**Job Requirements**:
University graduate in business administration, foreign trade, economics
At least 3-5 years relevant working experience in FMCG, E-commerce industry
Experience in content development highly valued.
Good planning, logical thinking.
Proactiveness & having team-work spirit
Quick learning & able to adapt with changes
Good command of English communication

**Job Locations**:

- Ho Chi Minh

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