Culture and Engagement Executive

4 weeks ago


Ho Chi Minh City, Vietnam Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

**Responsibilities**:

- Support the Manager, Internal Communication and Engagement in the development and implementation of engagement and culture strategic initiatives to inform, and educate leaders, managers and teams.
- Create roadmap centered around initiatives leveraging employee data to implement strategies that promote and achieve high engagement and Service culture
- Design and own the on-boarding experience for new Conductors driving assimilation and engagement.
- Build constructive relationships with staff and managers, working collaboratively to implement targeted engagement and cultural initiatives and objectives.
- Plan and manage the conduct of the annual eNPs survey, including communication planning, dissemination of the survey and follow up of results, ensuring communications in relation to the survey are timely, informative and affirmative.
- Develop and advocate staff engagement and cultural initiatives by leading consultation processes and focus group activities to identify the feasibility of options, to achieve engagement and cultural objectives.
- Design a communications plan to capture all elements of the engagement and culture strategy plan’s survey cycle and activities, to maximise exposure to and awareness of target initiatives for improvement.
- Develop, implement, maintain and analyse data from measurement standards to provide evidence-based information and recommendations to guide continual improvement and increase employee engagement, satisfaction and retention and support the cross functional areas of People and Safety.
- Work with the Internal communication and Media teams and other departments to identify and implement employee engagement initiatives.

**Requirements**:

- Bachelor of Psychology, Organizational Psychology, Organizational Culture or related field
- A minimum of 3 years of professional experience with a focus on employee engagement, employee experience, or other related HR disciplines.
- Experience in designing and deploying employee surveys and/or facilitation of company-wide post survey action planning
- Demonstrate strong communication and people skills (verbal, written and listening). Exceptional organizational skills, multi-tasking capabilities and detail oriented
- Ability to build relationships and gain the confidence of key stakeholders and team members.
- Must be passionate about contributing to an organization focused on continuously improving employee experiences
- Must embody and demonstrate company values and culture. Advanced facilitation skills with a high comfort level of facilitating in small and large groups including Senior Leadership
- Experience of survey process and management; Experience of data analysis and presenting data; Event planning; Excellent stakeholder management.
- Innovative, independent and can work under high pressure

**Working address**: Ninja Van Vietnam Office, 307/21 Nguyen Van Troi, Tan Binh district, Ho Chi Minh city.

**Salary and benefits**:
Competitive income compared to the market

"Tet" bonus, Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level.

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities, regular internal activities

Provide laptop for employees

**Training and developing**:
Participate in internal training courses: online/offline

Opportunities to promote to higher positions: Senior, Team Leader, Manager etc.

**Work environment & colleagues**:
Senior leaders are open-minded, respectful and ready to facilitate personal growth

Young and dynamic working environment

Scope of work is large, the company has more than 6000 employees, the company has operations spreading to 63 provinces/cities throughout the country.



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