![PERSOLKELLY VIETNAM](https://media.trabajo.org/img/noimg.jpg)
Service Manager
4 weeks ago
**Key Responsibilities**:
- Motivate the team to meet business objective within a culture of continuous improvement, process excellence and high levels of workshop efficiency
- Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements
- Ensure the workshop complies with legal requirements and safety standards
- Maintain strong collaborative relationship with manufacturers
- Develop and maintain a strong rapport with customers
- Any other tasks assigned by your superior
***Key Requirements**:
- Minimum 3 years proven Aftersales Management experience within the automotive industry
- High level of English ability, both written and verbal
- Passion for customer service and experience in a service-oriented environment
- Strong communicator with a customer-centric personality
- Excellent people management and interpersonal skills
- Process-driven, highly motivated and results-oriented
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