Service Manager

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world’s most international company? A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

1. Quality Service Operation & Customer Satisfaction - Continuously find ways to improve Service Coverage - Suitable parts stocking for faster repair - Improve ASP technical competency through training and release of service bulletin. - Outsourcing Projects - Manage the call center. - Standardize all customer service procedures and policies 2. Service...

**Key Responsibilities**: - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and high levels of workshop efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements - Ensure the workshop complies with legal requirements and safety standards -...

**SCOPE OF WORK** Manage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenants **Administrative tasks** - Receive all calls from residents or tenants; - Manage taxi service; - Manage information about parking lots; - Manage access cards; - Manage express delivery service; - Provide...

Big foreign firm - International working environment - Attractive salary package **ROLES AND RESPONSIBILITIES** - Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. - Responsible in the overall management of a national service...

The Services Project Manager acts as the local technical Project Manager to manage and execute non standard Services project activities, including Packaging, Molds, Line Conversion, Line Improvement, and Line relocation. The SPM is delivering the project offer to the Services Account Manager. Then when the PO is received, the SPM is taking the lead to...

Wilmar CLV (Cambodia Laos Vietnam) *** - 235 Nguyễn Văn Cừ, District 1, Ho Chi Minh- At office- Posted 1 hour ago- Skills: - Sharepoint MySQL C# **Job description**: - Define operational level agreements (OLAs) in relation to IT services, ensuring the agreed levels are achieved; service quality and customer expectations are met or exceeded -...

**The Business** The RE&WS Function is responsible for providing the environment, processes, equipment and resources that efficiently and effectively help our Willis Towers Watson colleagues meet client demands and the overall objectives of the organization. Our focus is on providing outstanding customer service. To do this, we’ll draw upon guidance from...

A Bachelor's degree; Masters/MBA degree preferred. - 10+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles. - Experience working with large multi-national organizations as the Consulting Services lead for FSI clients, delivering Business Transformation projects, and owning a...

**Job Number** 23198245 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Saigon Hotel & Towers, 88 Dong Khoi Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position directs and works with managers and...

**Mô tả công việc**: (Mức lương: Thỏa thuận)Position Overview: Are you passionate about delivering exceptional service in the realm of account maintenance, card operations, and loan operations? Join Galaxy FinX as the Account Service Management Manager and lead our dedicated teams in these critical areas. As a key player in our innovative...

$2,000 - $3,500 - Hi-Tech & IT **RESPONSIBILITIES**: - Seeking clients to sell ITSM solutions and consulting services - Develop a network of potential clients who are interested in ITSM solutions and services - Arrange meetings with potential clients - Supporting Service Management Department to build marketing events with vendors and partners - Working...

Job Overview If you are passionate about top-notch service and have strong working knowledge of industry standards and practices as well as the company’s product and services, then this job is for you! JOB DESCRIPTION: - Facilitate communication with customer and onboarding procedures; - Work closely with the IT and Creative team members to bring...

Purpose/ Mission: To lead and develop a best in-class Customer Service division. Ensuring that we drive enhanced customer satisfaction through competitive service levels by meeting and ideally exceeding our customer’s expectations. Additionally, the department is required to maintain accurate sales forecasts & effectively manage...

**Mô tả công việc**: (Mức lương: Thỏa thuận)1. Work Experience: more than 10 years 2. Work experience in import car brand is preferable, especially super cars 3. Good interpersonal and communication skills; must be able to explain problems in cars to customers 4. Deep technical knowledge and experience on maintenance and repair for cars;...

**Job Number** 23210248 **Job Category** Event Management **Location** Sheraton Saigon Hotel & Towers, 88 Dong Khoi Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in the...

Overview: RMIT is a leading multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. We offer postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways. Our purpose is to offer life-changing experiences for our students, and...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s...

**RESPONSIBILITIES**: - Manage the Aftersales operations for Ducati & Royal Enfield in Ho Chi Minh City to achieve profitability and meet customer satisfaction targets. - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and high levels of workshop efficiency. - Manage and control all Aftersales...

Company Description - The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology,...