Cooling Service Manager
7 months ago
**What We Can Offer**:
- Lead, manage and develop capabilities of Technician team Nationwide - Traditional trade in the North and Central, South, New Modern on trade channel
- Plan, roll out, maintain and track Sales Assets of the Company, sales equipment performance management at outlet level
- Develop and embed Perfect Serve Standards, provide trainings for Sales team and Customers, more focus on Modern on Trade channel at nationwide scale
- Plan, facilitate discussion with Sales Managers to develop Fresh & Chiller investment and manage Sales Assets CAPEX and OPEX, prepare and get Business case approved at Regional and Excom level
- Work seamlessly with procurement to ensure that all CapEx equipment (fonts, compressors, kegs, CO2 cylinders) are procured and available to cover requirements
- Work with Sales Directors, RSMs and ASMs on the mapping, assessing and prioritizing prospective draught customers, especially with new Modern On Trade channel and huge expansion in South
- Develop new outlet perfect serve certification program and execute training, rolling out to all outlet at nationwide scale
- Develop, pilot and roll out New Draught Technical Service 2.0 to meet business requirements, especially in new Modern on Trade channel and Traditional On Trade by providing best drinking experience and maintenance service
**Job Requirements**:
- University Graduate with Engineering/Technical Degree or equivalent qualification
- At least 5 years’ experience at same nationwide position, ideally in FMCG or F&B industry
- Good understanding of customer marketing, trade segmentation, F&B on-trade high service quality standards, product portfolio, outlet classification, business strategy
- Having certain knowledge of finance for non-finance to deal with CAPEX, OPEX planning
- Able to manage CAPEX, OPEX effectively to drive ROI- Hand-on experience in managing numerous fixed assets (Draught & cooler) on field and driving compliance, ROI, implementation at national scale
- Able to deal with complexity and large of stakeholders both internal and external
- Excellent analytical skill and strategic thinking, design thinking, conceptualization, data analysis and turning insights into actions
- Good at both planning and execution (Plan-Do-Check-Act) and presentation
- Excellent sales orientation mindset and strong collaboration and influencing skills
- Strong at leading and driving project at national scale
- Fluent communication in both Vietnamese & English
**Job Locations**:
- Ho Chi Minh
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